POSTING DATE
2021-01-12 20:00:46
2021-01-12 20:00:46
COUNTRY
United states
United states
RELOCATION PROVIDED
No
No
REMOTE WORK?
No
No
Job details »
Position : Business / Data Analyst (salesforce CRM)
Location : Santa Clara ,CA
Duration : 6 months
Job Description:
Location : Santa Clara ,CA
Duration : 6 months
Job Description:
- Business Analyst focused on Customer Success platform (preferably Gainsight not mandatory) and perform data analysis across various IT applications such as Gainsight, Salesforce, User Analytics tools (eg: Pendo)
- Must have background in understanding Sales, Support & Customer Success business models for SaaS products
- Ability to take the disparate data and translate into insights that needs to be ingested into Gainsight CRM
- Ability to interpret data and turn it into information which can offer ways to improve a business
- Translate the ambiguous business needs into requirements and User Stories
- Must have experience working with IT in an Agile/Scrum environment
- Must have experience in user enablement and training.
- Must have strong communication skills - both written and verbal
- Must be flexible and collaborative
- Looking for someone with experience in high tech - preferably in IT Customer Success, Support / Sales business
- Must have some systems experience - don't require Gainsight experience, but SFDC administration would be nice
Thanks & Regards
Shiva| Senior Technical Recruiter
Fisec Global Inc. - An E-Verified Company
39510 Paseo Padre Pkwy Ste 360, Fremont, CA 94538
Direct: 510-227-8349.
Email: [email protected]
Website: www.fisecglobal.net
Shiva| Senior Technical Recruiter
Fisec Global Inc. - An E-Verified Company
39510 Paseo Padre Pkwy Ste 360, Fremont, CA 94538
Direct: 510-227-8349.
Email: [email protected]
Website: www.fisecglobal.net
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