Role Purpose:

Greensill are looking to hire a Salesforce Business Analyst to work with key stakeholders to gather requirements and liaise with developers, architects and testers to help ensure the implementation of the Salesforce platform.

Accountabilities:

• Communicate with internal colleagues to understand the needs of users and stakeholders
• Identify the processes and information technology required to introduce recommendations, and work with technology teams to help them design and deliver the solution
• Work with external stakeholders to understand and investigate feedback into the service, function, or product provided
• Use modelling practices to analyse your findings
• Create suggestions for improvements and changes
• Consider opportunities and potential risks attached to changes
• Produce written documentation, report on your findings and to present to stakeholders when necessary
• Support colleagues in making changes, including helping to resolve any issues

Skills and Abilities:

• Experience of Business Analysis in the context of Salesforce projects, or another CRM system, or BPMS solutions (preferably Pega)
• Formal certification in Business Analysis and/or Salesforce
• Experience of working in a multinational business
• Experience using JIRA and Confluence
• Experience of working within an AGILE development environment and in a Scrum team
• Acts with honesty and integrity
• Curious and resourceful – seeks out difficult questions and finds solutions
• Resilient, able to learn from mistakes and move forward
• Flexible, adaptable and able to deal with ambiguity
• Collaborative, thrives when working towards shared goals

Our culture is founded in a commitment to challenging the status quo.

To help make finance fairer for everyone, we're changing the way Working Capital Finance works. Our diverse, global offices combine bright thinkers from different backgrounds working autonomously and creatively to find new ways to re-invent the industry.

Entrepreneurial

We're not afraid to fail, pivot and adapt when it comes to our products and believe that our people should be given the same opportunities to pave their own path. Our dynamic structure and agile organization means everyone, in every team can make an impact and find purpose and pride in their work.

Innovative

We love trying new things, and most days you'll find us 'innovating on the fly', pushing the limits of what's possible to create new solutions to seemingly impossible challenges. We're data-driven and tech-focused, but still centred around our customers. As active problem-solvers, we also firmly believe that just because that's the way it's always been, doesn't mean that's the way it should be.

Collaborative

We're a tight-knit bunch, who are proud of our heritage, and like nothing better than welcoming new people to the team. In fact, working as a team is at the heart of everything we do – from our diverse and inclusive global family to a truly accessible, flat structure than encourages transparency and participation in all aspects of the company.

To place a candidate with Greensill, search agents or firms must first be deemed a Greensill preferred supplier.

Preferred suppliers must have: a) entered an appropriate contract with Greensill (as determined by Greensill); b) accepted Greensill's terms of business; and c) received instruction from Greensill to develop candidate leads for submission at that time. Greensill's internal talent acquisition team members are the only Greensill personnel authorized to instruct and work with agencies. Our hiring managers and other colleagues are not authorized to engage or enter into contractual agreements with agencies or sign service agreements. Nor are they authorized to request or accept CVs or candidate profiles from agencies. Any unsolicited CVs or proposals received will not be accepted.

Greensill reserves the right to contact directly any candidate speculatively submitted by a third party outside of our approved preferred suppliers. Such contact will not constitute acceptance of any contractual arrangement between Greensill and the third party (even where the terms are submitted with the speculative CV), and Greensill will not be liable for any fees whatsoever should it choose to engage the candidate's services.

Speculative submission of candidate CVs does not establish a right of representation should the same candidate's details also be submitted by a Greensill preferred supplier. This policy applies to all recruitment globally across Greensill.

If you have any questions, please email: [email protected]