Job Title: Business Systems Analyst

Duration: 6 Months

Location: Santa Clara, CA

 Experience with CPQ is required.

Duties:

• Work very closely with Sales Operations, Sales Leadership, and our Revenue Acceleration team to understand business requirements for systemic changes and then partner closely with IT Development for creation of functional business requirements, process flow diagrams, and business cases.
• Be the Subject Matter Expert for the company's quoting tools (Callidus CPQ & SteelBrick CPQ); drive related systemic projects and partner cross functionally to support enablement activities.
• Facilitate review sessions with functional owners and end-user representatives.
• Perform gap analysis: as is vs. to be.
• Participate in end to end implementation planning including project management, issue management, communication and change management.
• Writing and reviewing QA and UAT test scripts.
• Leading UAT with end users including coordination and user acceptance sign-off.
• Understand broader business drivers to map business needs to process & functional solution design.
• Accountable for the timely delivery of projects as per established roadmaps by working closely with the business teams.
• Develop future solution strategies by working closely with Business and IT Development teams.
• Utilize business knowledge and expertise to drive business process improvements.
• Balance relationships with multiple business teams for new solution features and technical support.
• Resolve tier 3 user tickets related to quoting tools.

Skills:

• Salesforce.com experience (certification a plus).
• CPQ experience required (Callidus and/or SteelBrick).
• Minimum 3 years of experience as Business Systems Analyst working with sales processes such as quoting and Opportunity management.  Ideal candidates will understand the full sales motion.
• Minimum 3 years of experience preparing as-is process documentation, to-be process documentation, and performing detailed gap analysis.
• Demonstrated ability to have successfully completed multiple, complex technical projects.
• Demonstrated experience in project conceptualization and planning.
• Ability to communicate in a clear and concise professional manner, tailored to the appropriate audience; including both verbal and written communications.
• Ability to lead and work multi-functionally within a business unit team and have strong influencing skills.
• Able to handle multiple priorities and complex tasks in a dynamic work environment.
• Experience preparing end-user documentation and conducting end-user training.
• Business Analysis experience in a high-tech (preferable software) company a plus.
• Project Management experience a plus.
• Business process reengineering experience, Six Sigma certification etc. is a plus.

Education:

• 4-year degree (minimum) in Information Systems or related discipline Skills and Experience:

Required Skills: 

BUSINESS SYSTEMS ANALYSIS

SALESFORCE.COM

PROJECT MANAGEMENT

SIX SIGMA

Brijesh Pandey

Senior IT Recruiter

W : + 1 408 550 1224

C : +1 408 740 9122

E : [email protected]