This position is supporting the Salesforce Product Team, working across all distribution channels. The position will attend and facilitate workshops with the business, breaking down features and writing user stories- with associated acceptance criteria within 2-week agile sprints. Additionally, this candidate will document and conduct training for stakeholders and super users and act as a Tier 3 (SME) case manager to respond to escalations and requests and analyzing to provide a solution.

Responsibilities:

• Gaining requirements, writing stories and acceptance criteria

• Configuring Salesforce in an Agile environment in the Salesforce Enterprise Team

• 3 years minimum experience in the industry as a business analyst and a Salesforce Admin or Dev Certification, with Agile experience.

Please send resume to [email protected]