Salesforce Business analyst

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Salesforce Business analyst

Chicago, Illinois

POSTING DATE
2020-08-16 00:00:31

COUNTRY
United states

RELOCATION PROVIDED
No

REMOTE WORK?
No

Job details »

Salesforce SystemsBusiness Sr. Analyst Location NW Chicago Suburbs, IL Duration 6 month with potential for extension XXX Bluenet Need only Local Candidates IL, IN, WI, IA No CPT, OPT, H1-Transfers. The Salesforce SystemBusiness Analyst role is a globalrole that supports and drives Sales and Service tool utilization working with cross functional teams to include Sales, Marketing, Commercial Operation, IT and external vendorsconsultants. The community is + 1000 users supporting 20 selling units. This individual will be work as part of a support team that is responsible for all system administrative duties, act as the first line subject matter expert and in-house consultantadvisor as it relates to the use of Salesforce Sales Cloud, Service Cloud, FSL, Quoting-LCPQ and DOMO to sustain and grow the current infrastructure. This role will be the Level2 - Expert for FSL and Service Cloud. In addition, this role will be part of a growth team to implementrollout a global extension of Service Cloud and Field Service Lightning solution to the EU and Asia service team. Additionally, this individual will be the administrator of the EU region and perform basic updates, such asadddelete users, and adding basic custom fields as the need arises. The role includes supporting salesforce community by, but not limited to, being the voice of the customer, training, creating dashboards, reports, preparing ad-hoc analysis of data, supporting integration, validation, specimplement change, supporting salesforce configuration. In the growth team, this individual will be working closely with the user community and team to definedocumentsprocess, configuretesting in Salesforce, training documentation and rollout. Experience with Salesforce Service Cloud and Field Service Lightning major PLUS Experience with a large + 1000 global multi languagemulti-currency implementation with integration to ERPQUOTING is critical to the successgrowth of this role. Foundational understanding of SAP customer and product master data, pricing and order management is strongly preferred. RequiredExperienceSkills 5 + years w Salesforce experience required all configuration basics rolesprofilesfieldspagelayouts, validation, workflow, workbench, process builder, process flow, reports, dashboards, ERPintegration conceptsspecs (certification desirable but not required) 5+ years relevant experience working in some capacity supporting sales, marketing or service 3+ SystemBusiness Analyst experience required Project Management - take a leadership role in enhancements and deployment to countries acrossEurope and Asia Pacific. Define plan, process, test, and implementation schedules Understand SAP or other ERP systems - query data mining database management experiencerequired Understanding of full development cycle, building specification, testing results, audit and improving Good documentation skills detail orientated Multi-taskerTeammate High degree of proficiency with Microsoft Office (Word, PowerPoint, Excel) Problem solving problems skills for the following SFDC CRM and Services Technical skills apex, writing and supporting triggers, sql basics, informatica is a pluslSalesforce Service Cloud and Field Service Lightning is a plus Praveen Pasumarthi (Formerly Vedicsoft) Email Hotline +1Ext 2984 20 Years in Business. 50+ million revenues. 400+ employees.

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