Overview

Southpoint Consulting Inc. is a management and information technology consulting firm dedicated to providing superior services to our customers. We combine business acumen and innovative technology solutions to help clients achieve their goals and enhance business performance. At the core of our company is our value system. Respect, Inclusiveness, Honesty, Transparency and Excellence form the foundation for everything we do.

Since 2009, we have worked closely with our clients to develop end-to-end solutions that achieve their desired business outcomes. We offer information technology strategy, enterprise architecture, solutions architecture, and program management services.

Roles and Responsibilities

This Business Analyst will work to help analyze, define, and document requirements that translate customer needs into Salesforce technology solutions that support the company’s strategic goals. Work location is Washington, DC metropolitan area.

Specific Duties

• Collaborate with customers to define the business requirements to meet the end users’ needs.
• Implement configuration tasks per direction from task lead
• Participate in defining system integration and user-acceptance test plans.
• Assist with the analysis of bug fixes/ issues.
• Partner with the business areas in the creation of process workflow documentation and user manuals.
• Execute client communication including various written communications to include one-on-one client conversations.
• Create customer reports as required.

Requirements

• 5+ years of experience in gathering and documenting requirements.
• 3+ years of business process modeling experience preferred.
• 3+ years of Salesforce experience required.
• Salesforce Administrator Certification required.
• Proficient experience working with Microsoft Office preferred.
• Knowledge of software development lifecycles and methodologies including DevOps or agile delivery models, Scrum methodology.
• Experience with JIRA preferred.
• Must have strong oral, written, and interpersonal communication skills.
• Strong ability to work independently or with little direction.
• Proven ability to think critically and effectively communicate in a team environment.
• Bachelor’s Degree; or equivalent work experience.
• Authorized to work for any U.S. employer.

Job Type: Full-time

Pay: $92,000.00 - $117,000.00 per year

Benefits:

• 401(k)
• Dental Insurance
• Flexible Schedule
• Health Insurance
• Paid Time Off
• Vision Insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
Working remotely during COVID-19

Experience:

• DevOps or agile delivery models, Scrum methodology.: 1 year (Preferred)
• Requirements Analysis: 5 years (Preferred)
• Salesforce business analyst: 3 years (Preferred)
• Business Process Modeling: 3 years (Preferred)

Education:

• Bachelor's (Preferred)

Location:

• Alexandria, VA 22314 (Required)

License:

• Salesforce.com Certified Administrator (Required)

Work authorization:

• United States (Required)

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction

Company's website:

• https://www.southpointconsulting.com/

Work Remotely:

• Temporarily due to COVID-19