Persistent Technology Inc. (PTI) seeks an innovative Salesforce Business Analysts to join our team.

Location: 100% Remote

Travel: Some travel may be required

Status: Permanent

Schedule: M-F, 40 hours/week

Benefits: Competitive package of salary and benefits, including medical, dental, and vision coverage; a matching 401(k) program; generous Paid Time Off (PTO); STD; LTD; life insurance; and more!

The ideal candidate:

• Enjoys challenges and utilizing resourcefulness to find answers and learn new things
• Is comfortable giving something a shot, even if it means risking making a mistake
• Has an eye for what needs to be done and takes the initiative to do it
• Is a creative and innovative problem solver

Duties and responsibilities include, but are not limited to:

• Work with clients and end users to gather, understand, and define business requirements
• Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients.
• Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories.
• Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
• Collaborate with developers to test and verify that solutions will meet the business requirements.
• Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training

Qualifications:

• Experience using Salesforce or similar CRM Products to develop client or business solutions
• Hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls
• Proven ability leveraging analytical and problem-solving skills in a fast-paced environment.
• Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies
• Strong presentation, communication (written and verbal) skills, and interpersonal skills.
• Ability to juggle and prioritize multiple tasks within a collaborative team environment
• Demonstrates flexibility and willingness to do what it takes to get the job done
• Drive and desire to learn and grow both technical and functional skill sets
• Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio
• Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service or Community)
• Bachelor's Degree required or equivalent

Preferred Experience and Skills:

• Experience leveraging and configuring AppExchange products to develop a solution
• Experience soliciting, gathering, and analyzing user input and requirements
• Experience documenting user stories and creating to-be process flow diagrams
• Experience collaborating with business stakeholders
• Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)

PTI is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race; ethnicity; religion; gender; age; national origin; marital status; sexual orientation; gender identity; family responsibilities; matriculation; physical or mental disabilities; political affiliation; genetic information; status as a protected veteran; or any other characteristic protected by federal, state, or local law. If you are interested in applying for employment with PTI and need special assistance or an accommodation to apply for the position, please call (844) 292-6611. Determination on requests for reasonable accommodation are made on a case-by-case basis. PTI is a federal contractor seeking veteran referrals.

Job Types: Full-time, Temporary

Pay: $55,143.00 - $116,265.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• CRM Products : 1 year (Required)
• configuration for user stories within Salesforce: 3 years (Required)

Work Location:

• Fully Remote