POSTING DATE
2020-08-24 00:00:31
2020-08-24 00:00:31
COUNTRY
United states
United states
RELOCATION PROVIDED
No
No
REMOTE WORK?
No
No
Job details »
Introduction
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
Your Role and Responsibilities
The Salesforce Business consultant reviews, analyzes, and evaluates business systems, business requirements and user needs. You'll independently formulate and implement more complex systems and solutions that parallel overall business strategies. You'll also be responsible for preparing business process documentation, process flow analysis, technology-enabled process improvements/redesign, requirements definition, data modeling, and detailed functional design. The position includes being hands on with the configuration of the application along with testing and training.
Required Technical and Professional Expertise
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBM
What matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBM
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
Your Role and Responsibilities
The Salesforce Business consultant reviews, analyzes, and evaluates business systems, business requirements and user needs. You'll independently formulate and implement more complex systems and solutions that parallel overall business strategies. You'll also be responsible for preparing business process documentation, process flow analysis, technology-enabled process improvements/redesign, requirements definition, data modeling, and detailed functional design. The position includes being hands on with the configuration of the application along with testing and training.
Required Technical and Professional Expertise
- Ability to obtain and maintain a Moderate Risk Background Investigation (MBI) clearance.
- Salesforce.com or other CRM technology Certifications.
- Working Knowledge & application of Agile and iterative development methodologies.
- Ability to facilitate complex discussions.
- Strong analytical and problem-solving skills.
- Experience working with external clients.
- Understanding of current technologies and Software Development Lifecycle (SDLC).
- Ability to obtain, understand and respond strategically to client needs.
- Highly detail oriented, well organized, and able to coordinate multiple projects simultaneously.
- Strong analytical, problem solving and conflict resolution skills.
- Active Moderate Risk Background Investivation (MBI) clearance.
- Call center experience.
- Salesforce Certified Service Cloud Consultant.
- Web Design/Portal or Salesforce Community understanding and application.
- Experience working within the Federal Government.
- Certifications to include Salesforce Certified Administrator.
- Federal Clearances or ability to be cleared.
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBM
What matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBM
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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