Equifax Workforce Solutions is undergoing a transformation to drive continued growth and develop a world-class technology and security infrastructure. As part of our continued investment in people, processes and technology, we have recently deployed Salesforce. The Salesforce Business Process Leader will be responsible for maximizing the value of the Salesforce platform within our business unit. As a member of the Salesforce Transformation team, the Salesforce Business Process Leader will work with business leaders and end users to ensure our Salesforce ecosystem and utilization of the platform is optimized, allowing users to work more efficiently and have greater insights in to the behaviors and activities that will enable them to meet their sales objectives.

Who is Equifax?

Equifax is a global data, analytics, and technology company. We believe knowledge drives progress. We blend unique data, analytics and technology with a passion for serving customers globally, to create insights to power the decisions that move people forward. We serve as a consumer advocate, steward of financial literacy, and champion of economic advancement.

As an innovative global company that enables access to credit, we’re part of breakthrough collaborations and innovations that address complex social challenges such as social welfare, community relations and financial education for underprivileged youth. We establish relationships that create economically healthy communities. We help individuals gain financial independence by increasing access to capital for small businesses. And we provide young adults entering college or university with financial education tools.

Regardless of location or role, the individual and collective work of our people makes a difference in our business. We are Powering the World with Knowledge and looking for talented team players to join us as we help people live their financial best.

The Perks of Being an Equifax Employee?

• We offer excellent compensation packages with high-reaching market salaries, 401k matching, along with the works: comprehensive healthcare packages, schedule flexibility, collaborative work spaces, work from home opportunities, paid time off, and organizational growth potential
• Grow at your own pace through online courses at Learning @ Equifax

What You’ll Do

Work with business leaders and end users (sales or services) to understand business processes and how they may be simplified or improved through the use of Salesforce, gather specific business requirements and optimize recommendations, and work with the Change Management team to develop training and documentation in support of the processes. All of these activities should support improved insights in to how our business can operate more efficiently and how our sales teams can have greater success.

• Collaborate with multiple levels of the sales, marketing, finance and operations organizations, including process leaders/owners to understand current business issues and pain points
• Identify opportunities to leverage the Salesforce platform to address pain points and drive business value
• Partner with business stakeholders to understand current business processes, identify gaps between current processes and enterprise process, define solutions to address gaps, document user stories and business requirements and associated business value
• Provide analysis to drive prioritization of user stories across multiple business processes and stakeholders
• Design and implement business solutions to satisfy functional and non-functional requirements while ensuring quality, scalability and timely delivery
• Use your knowledge of Salesforce and other effective selling tools to design, communicate and deploy best practices
• Effectively use data as a tool for decisions, innovation and challenging the status quo
• Work with end users and our Salesforce Business Analysts to gather, analyze, prioritize, and refine business requirements
• Assist in testing of objects, fields, record types, page layouts, workflow and validation rules in Salesforce with input from business leaders
• Desire to work independently in an extremely fast-paced high-growth team environment
• Solid understanding and knowledge of Salesforce functionality including configuration, data and governance and the ability to translate that knowledge for end users

Qualifications

• 4+ years of experience delivering enterprise solutions using Salesforce.com in an enterprise environment
• Salesforce Admin certification preferred
• Consulting experience a positive
• Strong problem solving and analytical skills with the ability to assess situations and make decisions in a systematic manner
• Strong Influencing, executive presence, strong presentation, technical writing, analytical & communication skills
• Project management experience is preferred
• Excellent working knowledge of Excel, PowerPoint, Google Suite, JIRA, AHA!
• Bachelor’s Degree or equivalent experience

Success Attributes of an Equifax employee; does this describe you?

• Accountability
• Bravery
• Curiosity
• Collaboration
• Think and act differently
• Trust
• Ownership
• Decide-Execute-Ship

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

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