Salesforce Community Cloud Business Analyst (Contract to Hire)
Boston, Massachusetts
POSTING DATE
2020-07-23 14:00:51
2020-07-23 14:00:51
COUNTRY
United states
United states
RELOCATION PROVIDED
No
No
REMOTE WORK?
No
No
Job details »
Salesforce Business Analyst (6 Month Contract) One of the biggest Salesforce users in the Boston area is looking for a strong Salesforce Business Analyst to lead their Salesforce system through a Community Cloud implementation. Experience with implementations is necessary as this role requires someone who can provide direct technical support through this transition of their system. It is initially a 100% remote position due to the corona virus. Qualifications:
- Lead Salesforce implementation experience (Community, Sales, Service, Marketing, Pardot, NonProfit, etc.)
- At least one Salesforce certification
- Experience working with internal teams to shape the technical architecture of Saleforce implementations and scoping projects to address specific needs.
- Documents current state technical processes and prepares gap analysis between current state and desired future state
- Conducts technical process reviews, design sessions, and other architecture meetings
- Designs and executes data extraction and manipulation techniques to support workflows and integration with other systems
- Maintains currency with Salesforce feature releases and updates
- Bachelor's Degree.
- At least four years of experience in a technical role
- Development experience with Apex, VisualForce, HTML/CSS, Ampscript, JavaScript, SQL
- Advanced understanding of common integrations and third-party technology solutions
- Understanding of relational database concepts, ETL processes, data management and segmentation best practices
- Strong organizational and project management skills.
- Exceptional customer service skills and strong interpersonal skills, including ability to communicate effectively with technical staff and non-technical users
- Experience in higher education implementing enterprise application systems and web applications handling sensitive data, as well as supporting multiple users in production environment.
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