IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

IQVIA Salesforce Configuration Management Analyst

IQVIA is changing an entire industry through inspired innovation. Our People make the difference. We believe that great ideas can come from anywhere. Great products come from great ideas. And great ideas come from great people. Join IQVIA and help us make the world a better place.

Certified Salesforce Administrator with experience in supporting AppExchange development in Salesforce.

• Understands the AppExchange Development Landscape end to end.
• Creates and maintains orgs needed for development, testing, staging, packing, demos, marketing, selling and distributing app exchange products
• Manages provisioning and deprovisioning of users to various orgs as needed
• Manages integrations with external applications using MuleSoft
• Coordinate various activities in different environments and aids in code promotion from development to testing to staging and demo environments
• Perform deployment and post deployment activities to various orgs used for AppExchange development, resolving any issues working with product development teams.
• Supports data import/export activities from different orgs in use
• Manages backups of key orgs as needed.

Skills & Requirements

• Must have historical and proven knowledge and practical application of the Salesforce.com design, logic rules and execution of Salesforce.com configuration changes
• Must have experience in AppExchange Development Landscape
• Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in Salesforce.com
• Ability to work on multiple tasks and deliver results with aggressive timelines
• Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision
• Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Skype, face-to-face)
• Ability to speak and write English fluently, and can produce high quality technical documentation and analysis
• Take initiative to recommend process improvements and demonstrate creative thinking
• Demonstrate self-motivation and the ability to grasp concepts quickly
• Demonstrate sharp, analytical, problem solving, and decision-making skills

We'd like to see:

• Knowledge of Agile methodologies
• 4+ years of industry experience as a Salesforce.com Administrator
• Salesforce Administrator certification required
• Familiarity with third-party integrations, MuleSoft is a plus
• Experience in Salesforce Lightning platform is a plus

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at [email protected] to arrange for such an accommodation.