Share with friends...

Salesforce CRM Business Analyst  

Bohemia, New york

POSTING DATE
2021-02-06 06:01:06 
COUNTRY
United states 
RELOCATION PROVIDED
No  
REMOTE WORK?
No  

Job details  »

The Salesforce Business Analyst will join a team responsible for managing CRM tools team for Lab Products and Services (LPS) division. As part of CRM tools team, dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the system based on the various LPS user group needs. We are seeking someone with excellent technical and communication skills who can interface directly with internal stakeholders to understand their needs in order to administer and enhance the system accordingly.

The ideal candidate is a Salesforce.com expert and an advanced professional in systems & process design and implementation. As a strategic partner to the business, you will cultivate a deep understanding of their processes and act as a strategic consultant on their business systems needs. You will gather and document requirements, design and document technology solutions in the CRM space with a focus on Salesforce.com technologies and various integrations (e.g. SAP, Marketo, Tableau) to support CRM systems and processes

Main Responsibilities & Tasks:

  • In this role, you will work closely with other cross functional teams eBusiness Platform/IT, BPS and marketing teams through each stage of the software development lifecycle.

  • As an experienced analyst, you must be able to partner effectively with all levels of the organization, lead others, drive results, proactively identify and resolve problems and make challenging decisions.

  • This person will serve as the "go to" for users, provide consulting and CRM support, provide necessary analytics on the platform.

Qualifications & Skills:

  • Overall Salesforce.com experience, certifications preferred

  • At least 3-5 years of professional experience using Salesforce.com

  • Business Analyst experience preferred

  • Excellent communication skills, both written and oral, and the ability to work effectively across global teams and multiple functions

  • Understanding of customer relationship management tools required

  • Time management, ability to multitask, and propensity to handle urgent interruptions with poise and professionalism

  • Excellent analytical, process design and problem solving skills

  • General knowledge of sales principles and/or experience dealing with a remote and global sales force a plus; training experience a plus

  • Comfortable navigating ambiguity and demonstrate the ability to manage multiple initiatives effectively

  • Hands On experience using CRM , Jira, Confluence, Excel

Driving our future growth requires talented people. Sartorius is a dynamic organization suited to people who want to showcase skills, be recognized for expertise and thrive in a vibrant and innovative environment.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

Please view equal employment opportunity posters provided by OFCCP here

E-Verify Participation Info

E-Verify Workers Rights

#LI-remote

Sartorius is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

All employment decisions are based on valid job-related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling +1 631 254 4249 ext 8330 or via e-mail at [email protected]

We look for employees who would like to grow with us and move the innovative life sciences sector forward. In the process, we focus on agile project work, mutual support within teams and working as equals. Sartorius thrives as a company with people who give their very best every day and who are eager to develop personally and professionally.

Further insights into our world of work can be found here.

Apply now  »

Sponsored
Looking for CPQ implementation? Look no further. Cloudely now offers Salesforce CPQ solution that can be implemented in less than 8* weeks.
Sponsored
Konfeeg is another no-code app builder where you can design and create a full-service business application in days without any code.