OVERVIEW

Enactus is a non-profit organization focused on mobilizing entrepreneurial students to do good in their communities. We support thousands of entrepreneurs every day and work closely with a team located all around the world from Springfield to South Africa.

This position is responsible to provide data support for our global organization utilizing Salesforce and other cloud-based systems.

This opportunity is available as part-time employment or part-time contractor.

KEY RESPONSIBILITIES

• Salesforce Setup Administration
  • Update user profiles, roles, groups & other permissions
  • Update permission sets, validation rules & workflows
  • Create & maintain custom objects, fields & layouts
  • Create & maintain reports & dashboards
• User Support
  • Assist with user requests for assistance, support, troubleshooting
    • External – Students, Faculty
    • Internal - Staff
• Data Quality & Integrity
  • Assist with mass imports of data
  • Run data-check & data cleanup reports to maintain database integrity
  • Assist with merging duplicate records
• Support on Paid & Internal Apps/Platforms
  • Assist with Virtual Event Platform (Bizzabo) to Salesforce – manage connector and mapping, testing and troubleshooting
  • Test and troubleshoot E+, including user submitted support tickets
  • Assist as lead on Form Assembly with integration with Salesforce – manage connector and mapping, testing and troubleshooting
  • Assist as lead on Conga with integration to Salesforce – manage connector, document generation, testing and troubleshooting
• Data Processes for Enactus Events
  • Perform data import of event invitees
  • Update event identifiers – Past Judge, Past Recruiter, etc.

EDUCATION, EXPERIENCE AND CERTIFICATIONS

• Bachelor’s degree in business or technology field or equivalent work experience
• 2+ years experience in Salesforce administration
• Salesforce certification preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Well organized
• Flexibility to meet continuously changing priorities and challenges. Solid communication and interpersonal skills
• Ability to drive things to completion
• Strong overall technical background
• Advanced Excel capabilities and related data manipulation a plus
• Must be team-oriented and assist where needed