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Salesforce Delivery Manager  

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POSTING DATE
2020-12-30 21:00:30 
COUNTRY
United states 
RELOCATION PROVIDED
No  
REMOTE WORK?
No  

Job details  »

Country: United States

Department: Information Management

Date: Tuesday, August 4, 2020

Working time: Full-time

Ref#: 20003136

Job Level: Individual Contributor

Job Type: Experienced

Job Field: Information Management

Description & Requirements

Xerox (NYSE: XRX) makes every day work better. We are a workplace technology company, building and integrating software and hardware for enterprises large and small. As customers seek to manage information across digital and physical platforms, Xerox delivers a seamless, secure and sustainable experience. Whether inventing the copier, the ethernet, the laser printer or more, Xerox has long defined the modern work experience. Learn how that innovation continues at xerox.com


Purpose

Identifies and manages resources needed for the planning, development and delivery of information systems. Influences senior-level customers and project teams through change management initiatives, ensuring that professional standards are maintained. Takes full responsibility for budgeting, estimating, planning and objective setting. Plans and manages implementation of processes and procedures, tools and techniques for monitoring and managing the performance of systems.


Autonomy:

  • Has defined authority and responsibility for a significant area of work, including technical and quality aspects.
  • Accountable for actions and decisions taken by self.

Complexity:

  • Highly complex work activities covering technical, financial and quality aspects and contributing to formulation of transformation strategy.
  • Work involves creative application of wide range of technical and/or management principles.

General:

  • At least 5-7 years of IT experience with the last 3-5 years of experience in a Technical Delivery role supporting Salesforce.com and/or Mulesoft implementations
  • Must possess through knowledge about Salesforce and/or Mulesoft capabilities
  • Has demonstrated extensive relevant technical or business work experience
  • Hands on Agile methodology knowledge
  • Demonstrates the leadership skills needed to handle innovation and change resulting from the implementation of new information technology solutions.
  • Possesses a good level of management skills, with emphasis on interpersonal and negotiating skills.
  • Pays attention to detail.
  • Is skilled in conducting meetings and team management.
  • Has a broad knowledge and understanding of IT concepts, current and emerging technologies architectures, and security considerations, coupled with practical knowledge of problem management and the principles and processes of implementing and delivering IT services.
  • Has the ability to lead teams successfully, when handling complex or high impact problems.
  • Excellent demonstrated verbal, written and presentation skills.
  • Above average proficiency using office productivity applications.

Primary Responsibilities:

  • This is techno-functional role requiring hands on experience to support rapid prototyping to configure or transforms business requirement into an application feature
  • Design, develop and implement SFDC solutions to support current and future Business processes
  • Liaise with internal and vendor resources to share the design requirements
  • Author detailed and high-quality documentation of system and functional designs
  • Develop relationship with business stakeholders to develop deep understanding of Business processes and identify tools available to solve problems
  • Ability to communicate with stakeholders in an effective manner
  • Ability to manage risks to keep the projects on track and costs within budget
  • Proficiency in SalesForce.com, Apex, Force.Com, Community Portal and Integration is required
  • Proficiency in MuleSoft integration with Cloud and On-prem applications is preferred
  • Knowledge of ERP, CRM and eCommerce technologies is a plus

Candidate Education:

  • Salesforce certifications are highly preferred
  • Graduation with Bachelor’s Degree or Masters Degree (preferred) Computer Science, Information Systems, Engineering


Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail [email protected]. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

© 2020 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.

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