Job
requires Salesforce Lightning development to enhance and support the OnePortal
application The application has been developed on Force.com platform using
lightning components

Duties & Responsibilities

Enhance Application built on Salesforce Lightning.
Provide resolution to support tickets raised by business users – either as a work around or bug fix based on Severity and SLAs.
Provide root cause analysis of issues reported.
Provide responses to support issues through email and also through Jira Service Desk.
Coordinate with other IT teams and Vendors in providing resolution to issues
Should reach out to business for clarifications and provide updates on the issues worked up on
Should provide status updates to team and customer

Required Qualification
Should have Salesforce lightning skills.
Good analytical skills.
Good communication skills

Preferred Qualification

Supply Chain – forecasting process – Domain knowledge.
Salesforce Admin.
Typical Application Support Process.
Understanding of Service Level Agreements in general

Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Jul 06 2020

About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.

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