The Salesforce Developer position reports to the Salesforce Solution Delivery Manager within Health and Human Service Commissions (HHSC) Information Technology (IT) Administrative Applications department. This position will perform development for the Texas Health Trace application on HHSC’s Salesforce platform. This role will be responsible for participating in the completion of deliverables according to the definition of done for this Agile team. This position will require hands-on experience programming applications and web-services based on the industry’s leading open source platforms and cloud-based technologies. The development team follows Agile (Scrum), and this role should have experience with Agile methodologies. The daily operations of this position will include documentation of the solutions, analysis, problem resolution, design, development, communication with other team members and participation in solution delivery, and other responsibilities required for the unit operations.

This position is for U.S. Citizens or residents only.

Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Oversees the overall development of applications including; system design, planning, production and customer support for software systems and solutions, existing production & development for new applications used both statewide and interagency. Drives design, delivery and integration for interfaces, system connectivity and batch processes for existing applications. (30%)

Coordinates daily development activities including; coding, testing, and debugging of programs that are in development or requiring support for issue resolution/performance or enhancement. Implements standards and procedures with coordinating the activities of programming staff. Coordinates staff, tasks and schedules to develop, modify, customer software applications. (30%)

Provides technical direction and guidance to technical staff in matters related to analysis and programming activities. Supports the development of business processes through analysis and design for interfaces with various external agencies and service providers. Implements specialized programs to support applications and defines the test processes to validate performance as well as stability. (20%)

Coordinates with staff to develop and implement project plans that include; schedules, staff assignments, analysis tasks and programming activities that include requirements gathering, gap analysis, design and delivery. Will assist and coordinate with development staff to ensure adherence to standards and procedures for the implementation of business policies, procedures and standards. (10%)

Other duties as assigned. (10%)

Knowledge Skills Abilities:
Knowledge sufficient enough to apply current and emerging high-level principles, practices, and techniques of computer programming and systems analysis; of computer operations procedures and systems; and of computer programming languages.
Knowledge of multi-tier system development with the ability to troubleshoot and solve complex issues.
Knowledge of building and supporting mission critical applications, running in a highly distributed manner across multiple platforms with the ability to apply performance enhancing techniques.
Knowledge of the planning and implementation techniques for multiple software development lifecycle phases, including scope and proposal, estimation, analysis, design, and software construction with the ability to deliver complex design and support documentation.
Knowledge of the practical methods and solution techniques to define the limitations and capabilities of computer systems, of the techniques used in the design of non-automated systems, of information technology equipment, of applicable programming languages, of computer hardware and software, of computer operating systems, of writing complex integrated program code.
Knowledge of complex configuration management concepts and tools and software usability concepts.
Knowledge of the common design practices/standards associated with compliance to application accessibility
(i.e.508, JAWS etc.).
Skilled in the assigning and/or supervision of the work being done by other development staff.
Skilled in extensive complex problem solving, critical thinking, in computer programming, in the use of computer hardware and software, and in modifying or developing programs for computer applications.
Skilled in the facilitation of meetings with multiple customers and technical staff, including building consensus and mediating compromises when necessary.
Ability to process information logically; to design programs and systems logic; to prepare program specifications; to code, test, and debug computer programs; to interpret technical information related to computer programming and other areas of data processing; to communicate effectively; and to assign and/or supervise the work of others.
Ability to communicate design and complex implantation / integration information effectively both verbally and in writing, to serve as a technical consultant to technical colleagues, to clearly and accurately document relevant issues, and to prepare accurate, concise, reliable reports.

Registration or Licensure Requirements:
Salesforce Certified Administrator and Salesforce Certified Developer are preferred.

Initial Selection Criteria:
Graduation from an accredited four-year college or university with major coursework in business or a related field. Appropriate experience may be substituted for the required education on a year-for-year basis.

Minimum of 6 (six) years of experience in Enterprise Software development.
Minimum of 3 (three) years of experience in Salesforce development.
Minimum of 3 (three) years of experience with Software Development Lifecycle (SDLC) process, coding standards, change control, and version management.
Experience in enterprise-level Salesforce projects using Agile software development methodologies.
Preferred experience in Database/Analytics Systems development and deployment experience, as well as front-end visualization.

Additional Information:
Req 465440. This position is for U.S. Citizens or residents only.

MOS Code:
There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.