Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career.

As a valued colleague on our team, you will contribute to designing, producing, testing, or implementing routine or foundational software, technology, or processes, as well as contribute to creating and maintaining IT architecture, large scale data stores, and cloud-based systems.

THE IMPACT YOU WILL MAKE
The Salesforce Developer role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities\:

• Gather and document information about the needs of the customer and create preliminary solution frameworks.
• Under the guidance of management, design and develop software solutions to meet needs.
• Apply fundamental knowledge of process-driven approach in designing solutions.
• Collaborate with senior staff to implement new software technology.
• Maintain existing software using standard methods, practices, and precedents.

Qualification: THE EXPERIENCE YOU BRING TO THE TEAM

Required Experience\:

• 2+ years experience
• Hands-on experience with Salesforce Application Development and Administration
• Service Cloud experience - automating processes and streamlining workflows
• Classic and Lightning application development experience
• Salesforce security and data model implementation experience
• Experience with Web Services, REST APIs

Desired Experience\:

• Bachelor degree
• Informatica ETL middleware is a big plus
• Familiarity with AWS technologies
• Financial / Mortgage industry background
• Ability to maintain strong relationships with Product / Business teams

Skills

• Communication skills including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
• Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC
• Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
• Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS
• Programming skills including coding, debugging, and using relevant programming languages
• Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
• Experience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphere
• Ability to frame ideas as systems and analyzing the inputs, outputs, and process
• Experience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest version
• Skilled in cloud technologies and cloud computing
• Relationship Management skills including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
• Product Development skills including designing products, developing product roadmaps, translating design requirements, prototyping, etc.
• Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information
• Expertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configuration
• Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes
• Experience helping an organization to plan and manage change in effort to meet strategic objectives

Tools

• Experience using Salesforce CRM
• Experience running, monitoring, and updating LMS
• Skilled in JavaScript
• Experience using APIs for developing or programming software
• Skilled in Java

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at [email protected].

Successful job applicants will be required to successfully complete a background investigation.