Together we’re building a company that will endure and products people will love for generations to come.

We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.

Whether it’s conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

Solve for what’s next—at PagerDuty.

PagerDuty is growing, and we are looking for an experienced, Salesforce Developer to help design and implement a world-class, global network. As a Salesforce Developer, you will help build and support PagerDuty’s growing business application environment – ensuring availability, reliability, and security for our users and critical business data.

Together with the other members of the business applications team, you will have the opportunity to re-define how PagerDuty, designs, builds, and maintains a growing suite of applications around the world. You are right for this role if you excel at solving multi-faceted problems, managing large volumes of data, and building world-class tools that drive impact. The ideal candidate is able to deeply understand the core business problem being addressed, balance speed and quality, and provide solution alternatives.

Responsibilities

• Collaborate with various stakeholders to conceptualize, develop, interpret, and analyze requirements to align business process efficiencies and improvements with system functionality, and ensure the accuracy of information feeding into the CRM systems.
• Develop custom solutions within Salesforce (Apex/Visualforce/Lightning Framework).
• Verifying and regressions testing of new and existing functionality before release to end users.
• Maintain and continuously improves Lead to Order process enabled with Salesforce, Zuora, Salesforce CPQ, SpringCM, Marketo, DocuSign and any other related sales & procurement enterprise applications.
• Implement process improvements and automations through Apex to optimize and support processes.
• Create and update documentation to assist with maintaining and triaging newly-developed applications and integrations.

Requirements

• 3+ years Salesforce.com development experience:
• Experience developing Apex triggers and both synchronous and asynchronous Apex classes.
• Experience creating custom visualforce pages and components.
• Experience building rich user experiences with custom Lightning components.
• Knowledge on Force.com coding best practices.
• Experience in Salesforce Lightning Design System, SOQL & SOSL, and the Salesforce data model.
• Strong UI experience using JavaScript, jQuery, HTML and CSS.
• Ability to translate technical requirements into independent features for development.
• Proficiency in developing unit tests with assertions for core functionality.
• Self-starter and reliable team player with ability to deliver projects on-time.
• Strong ability to thrive in a high-intensity, rapidly changing environment.
• Ability to successfully manage multiple projects simultaneously with a sense of urgency.

Preferred

• Experience with Zuora, Salesforce CPQ, Netsuite, Dell Boomi or Mulesoft.
• 1+ year experience with Agile Methodology.
• Experience at SaaS company.
  
  

PagerDuty Offers

Competitive salaries and company equity

Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family

401K with 1% match

Pre-tax commuter benefits, FSA, cell phone allowance and more!

Generous parental leave

Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave

Paid employee Volunteer Time - 20 hours per year

Bi-annual company wide hack weeks

Catered lunch daily plus breakfast on Wednesdays, and plenty of snacks and drinks

Convenient office location in SoMa tech hub – accessible by BART, Muni and CalTrain

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

PagerDuty uses the E-Verify employment verification program.

To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.