Salesforce Developer

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Salesforce Developer

Sacramento, California

POSTING DATE
2020-08-18 00:00:14

COUNTRY
United states

RELOCATION PROVIDED
No

REMOTE WORK?
No

Job details »

Job Description Salesforce Development and Support Resource will support software applications as assigned by , most principally focused on Salesforce platform needs. Resource will also perform data analysis, technical research, requirements analysis, solution design, development, testing, deployment and technical support for Investment Office related systems as detailed below. Task 1: Salesforce Application Development Projects As requested, work with business programs to identify business and technical requirements for defined scope of work Collaborate with BRMS staff and end users to analyze business requirements, evaluate options, and offer recommendations for technical solutions Estimate the level of effort to complete the requested scope of work Engage BRMS and customer personnel as requested to evaluate user experience objectives and advise on/implement application user experience best practices Perform tasks and activities to complete the necessary application development projects in accordance with user requirements, including but not limited to: Configure Salesforce using in-built features Program custom application logic Create data structures Develop data exchanges/API calls Unit test/system test application features Resolve reported defects during testing periods Assist in planning and performing application deployment Evaluate opportunities to leverage automated testing of front end and end-to-end functionality, and implement testing strategies as requested Monitor applications post-implementation, and perform issue triage and resolution to stabilize newly-deployed applications Advise on technical methods. Accessibility for the external facing functionality, and implement solutions where requested In collaboration with BRMS, create and maintain documentation for each project assigned in alignment with the established software lifecycle methodology Identify and escalate risks or issues that will impact planned work or solution Complete follow-up technical action items when there is external facing functionality in scope of the application As requested, assist staff in migration of data structures and data from existing Salesforce organizations to new Salesforce organizations Using current Salesforce development best practices, ensure code and configuration moving through development lifecycle meets established standards for: code and configuration, review, testing, source code version control, and traceability from user story to Production environment deployment Task 2: System Maintenance & Operations Support Triage, investigate, and resolve reported issues with existing Salesforce applications that are operating in production Provide advice on, and design solutions for, application user experience improvements Analyze and identify proposed solutions for system enhancements Determine the estimated level of effort for requested enhancements and system changes Design, develop, and implement requested changes and enhancements to existing Salesforce applications Escalate system issues or risks to the appropriate staff as they are identified Respond to staff inquiries and provide configuration guidance, best practices, user license types, managing user permissions and provide knowledge transfer to Salesforce system users and staff Maintain requirements, system design and technical documentation for new enhancements or system changes, in alignment with the established software lifecycle methodology Transfer knowledge to staff for guidance and best practices to ensure data integrity, and optimal Salesforce application functionality. Automate testing utilizing tooling such Docker and Selenium Refactor portions of Salesforce platform configuration and codebase to current established standards for Salesforce best practices including but not limited to code and configuration, review, testing, source code version control, and traceability from user story to Production environment deployment As directed, the Contractor may also be requested to perform other duties, as required, related to the completion of project work or other related systems analysis objectives in the Investment Office. The tasks above will be performed under the direction and supervision of staff. The Contractor shall provide additional oversight and direction, as necessary. Contractor is not guaranteed any work as a result Knowledge Transfer Contractor will provide targeted knowledge transfer to personnel in the Investment Technology Management Unit Create, maintain and provide updated requirements, system design and configuration documentation reflecting any changes of Salesforce applications Provide proper documentation, including functional and technical requirements, process framework, high level design documents, custom report descriptions, and procedural user guides for any custom processes Perform ongoing knowledge transfer with staff for Salesforce application support, and applicable Salesforce project and work team. Work with staff to develop a transition plan detailing any outstanding activities that internal staff will be required to manage to completion, upon contract end date Inform staffs of industry standards and platform changes that impact the scope of work and related systems. Provide appropriate documentation, as required Provide ad hoc knowledge transfer regarding historical system design and changes, and informal training on Salesforce configuration, report design, Custom Objects and overall functionality to Staff and related resource Experience: Lightning platform and Aura framework: 2 years Salesforce platform: 5 years technical documentation and design of software applications: 5 years building or utilizing a CI/CD pipeline for Salesforce: 1 year Salesforce application development: 5 years

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