Sogeti Phoenix is looking for a Salesforce Development Lead. This is a full time/permanent opportunity. Visa transfer is not available

Let me know in case anything else I can help with.

1. 8+ years of IT experience which includes 3+ years of Salesforce Experience
2. Experience in overall Salesforce configurations and standard functionalities
3. Excellent understanding of Salesforce object model and relationships, Roles, Profiles, permission sets and overall access, visibility, and security management
4. Excellent understanding of Salesforce Metadata API, SOQL/SOSL, Process Builder, Flows
5. Excellent understanding of Salesforce Integration (REST/SOAP/Bulk API)
6. Experience with Lightning or at least need exposure to Lightning
7. Working knowledge of Salesforce standard reporting capabilities
8. Debugging/Troubleshooting skills to resolve customer service issues and skillfully manage complex customer service problems
9. Assist third-party developers to troubleshoot their integration with Salesforce APIs, Apex, Visualforce, and implementation of other Salesforce developer products
10. Good knowledge of Development and Support Processes and Technical Best practices
11. Drive continuous improvement in Support team to reduce ticket inflow and improve team efficiency
12. Manage customers' expectations and experience in a way that results in high customer satisfaction
13. Positive and can-do attitude
14. Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams
15. Strong interpersonal skills with the ability to research solutions to issues as they arise

Thanks

[email protected]

602 881 3191