Spaulding Ridge offers executive-level, practical advice to scale your business. Stated simply, we deliver best-in-cloud advisory and IT services.

We believe that all business is personal. Core to our values are our relationships with our clients, our business partners, our own team, and the global community. Spaulding Ridge is dedicated to helping our clients transform their business, from strategy through implementation and business transformation to AIM, ELEVATE, and EVOLVE.

What You Will Do

We are looking for a skilled Engagement Leader to oversee relationships with our enterprise level clients. The ideal candidate will be be apt in building strong relationships with strategic clients demonstrated by your ability to understand our clients’ needs and requirements, aligning them with our best in cloud solutions to achieve their goals. 

Responsibilities 

• Develop trust relationships with a portfolio of major clients 
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Requirements 

• Proven experience as an engagement manager in technology or management consulting
• Experience in sales and providing solutions based on client needs
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation

What else to expect

Employees will also gain exposure to an early stage growth company providing innovative opportunities to impact our clients in a meaningful way. We believe giving back is core to our values so as an employee you will be given the opportunity to participate in SR’s day of service, giving back to the global community.

We take care of you!

Here are some our great perks and top benefits to highlight:

• Full benefit offerings including health, wellness, retirement and lifestyle offerings
• Paid maternity and paternity leave
• Paid holiday time
• Flexible Time Off – Take the time you need when you need to take it

Spaulding Ridge’s Diversity Commitment

Spaulding Ridge invests in the development of its diverse employees. We appreciate the unique skills and experience that each person brings to the company.

EOE AA M/F/Vet/Disability

The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our Director of Human Resources, Cara Halladay ([email protected]) Requests for reasonable accommodation will be considered on a case-by-case basis.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.