POSTING DATE
2020-08-08 00:00:18
2020-08-08 00:00:18
COUNTRY
United states
United states
RELOCATION PROVIDED
No
No
REMOTE WORK?
No
No
Job details »
Quick Apply |Full-time|11 hours ago| Full Job Description Job Title Salesforce Health Cloud Support Analyst Technical/Functional Skills - Salesforce health Cloud Should be able to handle issues on different salesforce Health Cloud such as · Complete Patient View · Care Team productivity · Clinical data management · Integration with various APIs · Care management · Salesforce Shield Should be able to understand business processes and help business. Should be able to triage/troubleshoot issues and work on incidents. Should be able to work on improvements and prepare technical documentation. Should have excellent communication skills. Should be available for on call during non-business hours including weekends. Should be able to co-ordinate with Offshore & Nearshore teams. Should ensure that SLA’s are met for incidents/Problems/Jobs/Cases and urgent issues. * Having knowledge on Heroku, Mulesoft & other Salesforce products will be added advantage. Job Type: Full-time Experience: salesforce health cloud: 4 years (Preferred) Work authorization: United States (Required) Work Remotely: Temporarily due to COVID-19 | Quick Apply
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