POSTING DATE
2020-08-23 00:00:16
2020-08-23 00:00:16
COUNTRY
United states
United states
RELOCATION PROVIDED
No
No
REMOTE WORK?
No
No
Job details »
Role:- Salesforce Health Cloud Support Analyst
Location:- Louisville, KY
Duration:- Permanent Full time
Technical Skills:-
Salesforce Health Cloud
Responsibilities:-
Ashish Kumar | SYSMIND, LLC
Phone: 609-897-9670 x 2156
Direct No.:- 609-360-4765
Email: [email protected]
Gtalk: aashish5073
Location:- Louisville, KY
Duration:- Permanent Full time
Technical Skills:-
Salesforce Health Cloud
Responsibilities:-
- Should be able to handle issues on different salesforce Health Cloud such as
- Complete Patient View
- Care Team productivity
- Clinical data management
- Integration with various APIs
- Care management
- Salesforce Shield
- Should be able to understand business processes and help business.
- Should be able to triage/troubleshoot issues and work on incidents.
- Should be able to work on improvements and prepare technical documentation.
- Should have excellent communication skills.
- Should be available for on call during non-business hours including weekends.
- Should be able to co-ordinate with Offshore & Nearshore teams.
- Should ensure that SLA's are met for incidents/Problems/Jobs/Cases and urgent issues.
- Having knowledge on Heroku, Mulesoft & other Salesforce products will be added advantage.
Ashish Kumar | SYSMIND, LLC
Phone: 609-897-9670 x 2156
Direct No.:- 609-360-4765
Email: [email protected]
Gtalk: aashish5073
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