POSTING DATE
2020-11-12 18:00:47
2020-11-12 18:00:47
COUNTRY
United states
United states
RELOCATION PROVIDED
No
No
REMOTE WORK?
No
No
Job details »
Title: Salesforce Marketing Cloud Analyst
Location: NYC
Type: Full-Time/Direct Hire
Start: November 30th or earlier!
Day-to-Day:
Location: NYC
Type: Full-Time/Direct Hire
Start: November 30th or earlier!
Day-to-Day:
- Manage Salesforce Marketing Cloud CRM
- Help to create/implement new systems to promote the industry
- Performing 1st and 2nd level support for the CRM SalesForce, SalesForce Marketing Cloud, Wave Reporting, and Forms Tool systems
- Following up regularly with the user community to identify system issues and requirements
- Working with business unit personnel to prioritize work accordingly
- Meeting with developers to review system requirements
- Testing systems and enhancements before presenting to the user community
- Conducting user acceptance testing when implementing functionality, bug fixes, or new systems
- Creating detailed requirements documents using the appropriate templates and/or analysis too
- Handling multiple analyst assignments concurrently
- Preparing user training documentation & performing one-on-one or group training sessions with users
- You will be working cross-functionally with different teams in the company
- 3-5 years experience
- Bachelors/Associates degree - preferably in Business or Tech
- Salesforce Marketing Cloud
- Strong communication skills
- Testing or support experience is a PLUS!
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