**Location of the role is in Minneapolis, MN, but in the current state this is a remote role. We would not require anyone to relocate to MN for at least one year.**

We’re seeking a self-motivated Sr. Manager, Salesforce Platform to drive process standardization and enable the sales, service, marketing, e-Commerce and analytics teams to optimize their efforts by utilizing systems and resources in the best possible way. The ideal candidate is relationship-oriented, structured, and outgoing, with a background in building and leading a Salesforce.com center of excellence across all clouds. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

In This Position, You Will Get To

WHAT YOU WILL EXPERIENCE IN THIS POSITION:

• Drive continuous development/improvement of the CRM system (Salesforce.com) in close coordination with the sales, marketing, customer solutions, and IT leaders
• Develop and maintain governance for use of CRM system (Salesforce.com) and ensure alignment with other relevant commercial processes
• Drive commercial excellence performance
• Define and develop environment strategy and change management
• Support budget, strategy, and investment planning for Salesforce.com
• Works with business leaders in defining the Salesforce Roadmap, including defining system enhancements for short- and long-term planning
• Conduct monthly SF User Group meetings to improve user adoption and increase excitement around SFDC
• Build standard, scalable commercial excellence processes to drive efficiencies and increase revenue for sales, marketing, engineering and customer service (ie; lead management processes, SIP reporting, Sales reporting, etc)
• Drive the creation and standardization of automated reports for trending analysis and measure effectiveness
• Serve as key SME for platform capabilities and usage best practices
• Provide analytical data and KPI performance to improve leadership visibility into business decisions for growth and profitability
• Support/drive sales focus to grow opportunity pipeline through SFDC quality/effectiveness in the regions and lead SFDC implementation
• Interface with global leaders from sales and marketing to review commercial opportunities status and reporting in SFDC
• Manage ongoing operational support for Salesforce.com inclusive of commissions, contracting, training and performance metrics
• Manage a team of SaleForce Enterprise team members, including managing performance, goals, and succession planning etc.
• Agile delivery of Salesforce specific programs.
  
  

You Have

• Bachelor’s degree or relevant experience. Preferred in Computer Science, Information Systems or a related field.
• At least 5 years’ experience in marketing or commercial excellence role
• At least 8 years experience on the Salesforce Platform
• Salesforce ADMIN201 Certification, + SalesCloud or ServiceCloud certifications
• Experience with SF reporting and analytics
• Experience with SF functional design and best practices
• Working knowledge and experience implementing Salesforce Sales Cloud, Service Cloud, custom applications
• Understands system integration concepts & data modeling
• Fluent in spoken and written English
• Strong interpersonal and leadership skills
• Ability to build strong relationships with leaders and peers
• Strong business acumen
• Good verbal and written communication skills
• Excellent analytical skills
• Ability to work independently in a fast-paced environment
• Self-motivated and able to grasp concepts quickly
• Working knowledge of MS Office based products
• Experience in Agile delivery methodologies
• Experience with SF reporting and analytics inclusive of Einstein
• Must be willing to travel up to 25% of the time, although this role is currently not traveling now given current circumstances
  
  

We Have

• A dynamic global reach with diverse operations around the world that that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
  
  • We are a $2.1 billion, high-performance electrical company with a dedicated team of 9,000 people, across more than 80 global locations
  • We have a robust portfolio of product brands dating back more than 100 years and including: nVent CADDY, ERICO, HOFFMAN, RAYCHEM, SCHROFF and TRACER

• Commitment to strengthen communities where our employees live and work
  
  • We encourage and support the philanthropic activities of our employees worldwide
  • Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

• Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:
  
  • Innovative & adaptable
  • Dedicated to absolute integrity
  • Focused on the customer first
  • Respectful and team oriented
  • Optimistic and energizing
  • Accountable for performance

• Benefits to support the lives of our employees
  
  

At nVent, we connect and protect our customers with inventive electrical solutions. We are a dedicated team of 9,000 people and trusted brands such as CADDY, ERICO, HOFFMAN, RAYCHEM, SCHROFF and TRACER. Known for innovation, quality and reliability, our products connect and protect, consistently delivering value to industrial, commercial, residential, energy and infrastructure customers. While our name may be new, our products have set the standards for quality for more than a century.

People are our most valuable asset. Inclusion and Diversity at nVent means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.