Role: Salesforce Product Analyst

Location: 100% Remote

Client: Large Healthcare Provider

Terms: 6 month contract

Salary: Competitive

Essential Functions/Responsibilities

• Utilize acquired knowledge of Salesforce.com (Sales Cloud, Service Cloud, Marketing Cloud) and strategic thought to analyze current business processes, suggest improvements, and participate in the implementation of new functionality
• Drive overall project milestones through completion; perform impact analysis and project estimation activities to ensure key deadlines are met
• Lead requirement and design sessions with business partners
• Critically evaluate information gathered from multiple sources, reconcile inconsistency and break down high-level information into details
• Research potential business requirement solutions using various resources, including, but not limited to, Salesforce.com
• Develop and document work flow processes and procedures
• Create mock-ups/wireframes as visual design concepts and present possible solutions to business stakeholders
• Create functional requirements for developers and provide suggestions during the development stage that meet the customer's business needs
• Work with technical team to transform new requirements into Salesforce.com design and implementation
• Coordinate communication with business partners throughout the project lifecycle
• Serve as the primary point of contact for supported business systems, and perform functional and second-level technical support as needed

Secondary Functions

• Support testing cycles (system, E2E, UAT, regression)
• Assess change impact and/or support creation of Training/Training Materials.
• Create status reports and executive presentations for leadership

Job Scope

• Responsibilities may vary by project
• Duties are often performed independently but larger projects are delivered as a team

Specific Job Skills And Experience

• Salesforce Certified Administrator certification as well as 2-5 years of Salesforce hands-on experience
• Minimum 2 years’ experience working closely with Salesforce Developers, assisting in design and development recommendations
• Must have strong Salesforce Lightning knowledge/experience and understanding of constraints of the platform
• Knowledge of Agile and Scaled Agile (SAFe) methodologies required, inclusive of Jira Atlassian toolsets to manage backlog (Epics, Features, Stories)
• Ability to recognize complex problems vs. objectives and apply creativity to analyze situations, develop solutions and procedures
• Exceptional written and verbal communication skills, as well as active listening skills
• Expert presentation skills with ability to build compelling PowerPoint presentations and advanced excel skills

Education

• Bachelor’s degree in related field, or equivalent experience

Job Conditions

• Able to work primarily remote.

please email: Rachel Brletich

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.