Your Profile
Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.
By submitting this application, you give us permission to store your personal information, and use it in the consideration of your fitness for the position, including sharing it with the hiring firm.
People looking for jobs should not put anything here.
The Salesforce Product Owner will oversee and support one or more projects for our customers providing day-to-day leadership to analyse their requirements, develop designs, and implement cloud-based solutions based on Salesforce and Force.com platforms. They act as the liaison between the business users and the development team to identify, assess, and document business requirements, develop use cases that explain/demonstrate business requirements/specifications to the development team, and analyse the impact of proposed solutions across the organization.
They also participate in the development team, by supporting administration, configuration, and data migration.

Responsibilities

Acts as primary day-to-day point of contact for the client and the operational aspects of the project. Objective focused on building strong customer relationship, and understanding of client business model and processes
Facilitate requirements gathering meetings with the client to gather user requirements
Documents business and functional requirements for Salesforce apps in Requirements Backlog
Develops and analysebusiness requirements and ensure the traceability of business and system requirements
Attains sign-off from the business users on requirements and ensures the application developers can translate the requirements into systems specifications
Prioritizes Requirements Backlog
Ensures changes to the requirements are approved and documented
Leverages a solid understanding of the Salesforce product suite in order to validate key design options and present proposal solution designs and implementations
Facilitates Sprint Planning Meeting for development team to select top-priority items to fill sprint time box
Performs Salesforce administration, configuration and data migration tasks along-side the development team
Structures and leads the user acceptance test (UAT) effort to ensure the applications match the business requirements
Collaborates with requirements and application development teams to ensure the success of the testing process
Reviews deliverables prepared by the team before sharing with the client
Facilitates Sprint Review Meeting to present done items at the end of each sprint
Develops training plan and training materials, and delivers end user training
Provides end user support via phone, email, and Help Desk
Works effectively with internal and customer team members toward customer satisfaction/ success
Be enthusiastic, professional, and confident while maintaining a focus on customer success
Monitors and manages project scope and schedule to ensure project stays on track for assigned client projects
Monitors project status and assesses risk in process, people, and/or technology and adjusts project plans to address accordingly

Qualifications

Previous Salesforce delivery experience, both Classic and Lightning
Previous project management experience using Agile/Scrum methodologies Scrum Master certification is advantageous
Experience working with Government clients, and familiarity with the government contracting environment Federal sector contracting experience with professional services/consulting organization a plus
Detail-oriented with the ability to quickly assimilate, willingness to learn new technologies, proactive entrepreneurial spirit, and reliability
Ability to interact with Senior Stakeholdersand co-workers, and demonstrate respect and responsiveness Strong team player
Exceptional writing and communication skills
Willingness to travel to client sites and internal meetings
2years minimum of relevant experience, preferably in IT project management (Salesforce a plus)
One or more Salesforce.com certifications (Salesforce Admin), or Trailhead Ranger-level