Spaulding Ridge is a best-in-cloud advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.

At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. We hire passionate individuals who have the same values as we do. We look for driven individuals who seek to continue solving client problems and bringing innovative ideas to our team. As a small firm with plans to grow rapidly – you will be given the unique opportunity to provide strategic support to the growth of our company.

What You Will Do And Learn

We are looking for a skilled Salesforce Project Lead to manage consulting engagements with our clients. The ideal candidate will have demonstrated a track record of building strong client relationships as a trusted advisor while also leading our project teams to successfully deliver best-in-cloud solutions to meet our clients’ needs.

The Salesforce Project Lead acts as a functional lead who can bridge business requirements to a holistic solution spanning across the broader project lifecycle, including program governance, change management, steering committee / stakeholder relationships, and multi-workstream development across various technologies.

Responsibilities

• Act as the face of Spaulding Ridge and build meaningful relationships with our clients and our partner alliances
• Lead internal project teams spanning across solution architects, developers, model builders, business analysts, change management, and project management
• Be accountable for the overall success of the engagement and general client satisfaction
• Expand existing accounts through successful delivery and building rapport with the C-Suite and executive sponsors as a trusted advisor
• Ensure the right resources are available and engaged in the project at the right time and that project budgets are effectively planned to ensure effective consultant utilization throughout the project lifecycle.
• Proactively manage project slowdowns, staffing reassignments, and emerging issues to minimize the disruption to the client relationship, project, and consultant utilization.
• Be the point for any escalation items, both from our internal project teams as well as our clients/stakeholders
• Ensure solutions developed align with functional requirements
• Oversee solutions spanning across multiple technologies across different departments or lines of businesses
• Develop and manage the overall scope of the engagement while also tracking project budgets/financials
• Ensure the project is run according to best practices of Spaulding Ridge, the practice, the PMO and the vendor standards for the technical solution being implemented
• Support business development efforts through client and/or alliance relationships, account expansion, and thought leadership
• Develop internal project team members through training, mentorship, and contributing to our company culture
• Ensure that customer satisfaction surveys are completed by the client at defined project points and that the responses meet corporate expectations.
• Develop case studies, repeatable solutions, demos, and customer references from projects that can be used to build the business.
• Forge relationships with other Engagement Leaders to develop uniform approaches to cross-practice delivery programs.
  
  

Requirements

• Proven experience leading Salesforce transformation engagements
• Prior technology or management consulting experience
• Strong business acumen including budgeting, forecasting, financial statements, sales operations, and/or deep knowledge in specific industry verticals
• Well versed in Salesforce
• Demonstrated high level of emotional maturity with people management experience
• High-degree of acumen in enterprise project management preferably with either an Agile or Project Management Professional (PMP) certification
• Enjoys working in less-defined working environments and building structure, process, and definition around the client’s underlying needs
• Natural problem solver with strong interpersonal skills to maximize efficiency and resourcefulness
  
  

What Else To Expect

As an employee of Spaulding Ridge, you will part of a company that is providing innovative opportunities to impact our clients in a meaningful way. We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including SR’s day of service, giving back to our global community. We offer a competitive benefit package, including flexible time off, medical, dental, vision and life insurance and much more.

We take care of you!

Here are some our great perks and top benefits to highlight:

• Competitive benefits package, including medical, dental, vision, 401(K) and Life insurance
• Flexible Time Off
• Paid holiday time
• Paid maternity and paternity leave
  

Spaulding Ridge’s Diversity Commitment

Spaulding Ridge invests in the development of its diverse employees. We appreciate the unique skills and experience that each person brings to the company.

EOE AA M/F/Vet/Disability

The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our Director of Human Resources, Cara Halladay ([email protected]) Requests for reasonable accommodation will be considered on a case-by-case basis.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

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