We are seeking Quality Assurance (QA) Engineers to join our team in our Lake Forest, IL Headquarters. This role is highly collaborative, requiring an innovative individual who works with every level of the engineering team in executing Grainger’s quality culture, tooling, and capabilities. They are adaptive to change, an expert tester, and work well with all level of peers across the scrum team. They think & act strategically within their domain and help drive continuous improvement across all areas of our SDLC. We offer a great work environment, challenging opportunities and the ability to be part of a team responsible for supporting innovative and strategic projects related to our Salesforce application. Additional responsibilities include:

• Execute a blend of manual, exploratory, and automated testing with focus on CI/CD
• Track and act on key quality metrics aligned with achieving goals
• Establish and maintain relationships with stakeholders to ensure high-quality delivery
• Work closely with the Product and Development teams during all phases of the software development lifecycle
• Where applicable, develop usage of repeatable testing approaches and processes
• Foster a continuous improvement culture via focus on process improvements & innovation
• Analyze test results to discover and report out state of applications and trends
• Coach development teams on how to best test features and functionalities
• Use experience within domain to help teams prioritize any defects and make informed decisions about testing coverage.
• Act as a champion for quality by leading sessions to reflect on current state of applications and performing root cause analysis aimed at improving team practices

Preferred Education & Experience:

• Bachelor’s Degree in Computer Science or related area, or equivalent experience
• 3+ years of testing complex SALESFORCE APPLICATIONS REQUIRED - must have Salesforce experience
• 5+ years of manual and exploratory testing of API, web apps or other enterprise software
• Experience with mobile device testing (iPhone, iPad, Android etc.)
• Hands on test automation development
• Experience with Agile development
• Strong communication capabilities
• Ability to write and use SQL Server or Oracle queries
• Knowledge of testing tools like ALM or Jira
• Pursues learning beyond scope of current assignments

“Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.”