Role: SalesForce Service Cloud Administrator
Location: Columbus, OH

Duration: 9+ Months

Skills: Senior Level Service Cloud Admin

• Salesforce certified Admin (required)
• Salesforce platform developer (a plus)
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.
• Experience in Salesforce implementation, training and documentation
• Must demonstrate exceptional verbal and written communication skills with a demonstrated ability to understand and articulate complex requirements.
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes.
• 6+ years administering and supporting Salesforce
• Experience integrating Salesforce into 3rd party tools; leveraging existing API’s or developing new API’s

Thanks and Regards, Srikanth, O: 248-473-0720 Ext: 179, Email: [email protected]