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Salesforce Service Cloud Engineer  

Boulder, Colorado

POSTING DATE
2020-09-18 00:00:21 
COUNTRY
United states 
RELOCATION PROVIDED
No  
REMOTE WORK?
No  

Job details  »

Company Description

Who We Are:

At Twitter, our IT team works cross functionally with our IT Systems, Engineering Operations, Information Security, and business partners to work, handle ticket escalations and resolve issues. We onboard new employees, provision new hardware, provide support, and build tools and technology that connect our employees across the globe. Ultimately, we are responsible for supporting Twitter employees in over 30 offices in 18 different countries.


Job Description

What You’ll Do:

You’ll be a leader on a committed team of Salesforce engineers focused on supporting customer support teams. You’ll frequently interact with operations and end users to develop scalable applications and architecture within Salesforce and related CRM systems.


Qualifications

Who You Are: We’d like a highly experienced developer, ideally with experience in the advertising vertical.

  • Highly Certified: Minimum PDII Certification

  • Experience implementing complex, decoupled architectures

  • 3+ Global Service Cloud implementations

  • Deep understanding of Apex, LWC, Aura Components, Salesforce APIs, web services, and the Lightning Platform

  • Able to effectively deal with legacy code and call out areas for improvement

  • Excellent Technical and non-Technical communication

  • Partner with internal engineering teams, third party vendors to develop consistent solutions

  • Review other engineer’s code and develop best practices

  • Knowledge of Javascript UI frameworks such React, Web Components and Aura

  • Experience working within a defined SDLC process, with a good understanding of source control, CI and CD

  • BA/BS in Computer Science or equivalent experience


Additional Information

All your information will be kept confidential according to EEO guidelines.

Here’s all the legal good stuff: We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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