Role: Salesforce Solution Architect/Lead Engineer

6+ Months CTH Role will start remotely then move to Charlotte Tech Hub

Scope for Request:

Looking for contract-to-hire role for Lead Engineer/architect for Salesforce Service Cloud implementation. This role would be responsible for design, architecture, development lead for the Service Cloud implementation of Salesforce to replace the Siebel CRM in our contact center.

Shows as 3-month, but is intended to be converted to Full-time position, therefore contract term could be longer if necessary.

Experience with Network Integration experience/Service Cloud experience

Responsibilities:

• Assist in developing programming that requires analysis and research.
• Work on small to medium-sized projects that require basic skills in multiple technical environments based on knowledge in a specific business area.
• Develop efficient and effective solutions to diverse business problems.
• Translate business strategies, across several business units, into effective solutions.
• Serve as a point of contact for question/issues related to the architectural solutions within a project or business area.
• Communicate with business owners and technical delivery staff.
• Assist in the selection of technologies that provide the best solutions for business needs.
• Assist in the design of applications.
• Publish SAP documents and educate the business area about their architecture.
• Maintain knowledge of emerging technological trends and utilize the knowledge to educate both IT and business areas on opportunities to build better IT solutions that support and drive business decisions.

Requirements:

• Bachelor's degree in Computer Systems, CIS, or related field.
• Master's degree in Computer Science or related field preferred.
• 3-5 years of experience in the following: demonstrated competency in project management execution of multiple enterprise level, smaller, projects; experience in participating in multidiscipline, high-performance work teams/groups and demonstrated competency in developing efficient and effective solutions to diverse, less complex business problems.
• Demonstrated experience in the development, implementation, and maintenance of large-scale systems.
• Demonstrated experience in developing technical architectures.
• Demonstrated experience of information systems, spanning at least two to four component architectures.
• Experience in translating business strategies, across several business units, into effective solutions.
• Understanding of design patterns and their application at all levels (conceptual, logical and physical).
• Strong understanding and skillset in required technologies, software programs, and applications.

Technical Skills

• Integration, IT Architecture, Process Automation

Additional Skills:

• Salesforce - Service Cloud
• Salesforce Lightning Web Console
• Salesforce DX
• APEX
• Testing Automation
• REST/SOAP APIs
• Dev/Ops CI/CD
• Siebel CRM

Notes from Req Call

• Salesforce Lightning Web Console experience
• Service Cloud implementation experience must have
• Salesforce Certification must have (Architect/Developer)
• Network Integration must have
• Code Merging experience
• Test Automation

Thanks & Regards

Sai Kumar Machavarapu

Sr IT Recruiter

Desk: 614-212-6697

Cell: 614-662-2230

Email: [email protected]

Fax: 614 423 2526