Role: Salesforce Support Analyst (Servicenow Experience)

Location: Eden Prairie Minnesota 55344 United States

Job Type: Contract To Hire

Must Have:

• 1 Yr Salesforce Dev Experience
• 3 Yr SQL Experience
• 5 Yr Application Support using ServiceNow or related ticket tracking system
• On Call Experience
• Candidate will support multiple Salesforce applications built on Service Cloud and Field Service Lightning.

*What are the top 5-10 responsibilities for this position? (Please be detailed as to what the candidate is expected to do or complete on a daily basis)

• Work escalated support tickets.
• Identify defects and root cause.
• Suggest solutions to defects.

*What software tools/skills are needed to perform these daily responsibilities?

ServiceNow, Salesforce, GitHub

Salesforce development experience.

*What skills are Nice to have?

GitHub

Please feel free to reach me at [email protected] or Contact me at ( 214-306-6624 )