Quick Apply |Full-time | Contract|5 hours ago| Full Job Description We are looking for 1 year experience, junior level, not a ton of experience, but has the basic technical skillset to support users. Must have great customer service. 1. Create New User Profiles and Monitor Access Levels Create each user account and determine the proper level of access based on the employee’s role within the company. 2. User Technical Support through cases and chat for Salesforce + Partner Community + Heroku Login help Search functionality Responding to Chat Responding to Cases Customer Service Troubleshooting Know when to escalate Skills and Qualifications: Must be a certified Salesforce Administrator Lightning Experience is a must Partner Community is a must User Technical Support through cases and chat Problem-solving skills Customer service Job Types: Full-time, Contract Experience: Customer service: 4 years (Required) Partner Community : 3 years (Required) License: Salesforce administrator (Required) Work Remotely: Yes | Quick Apply