Responsibilities:

• Partner with sales and marketing leadership to understand their needs and priorities and communicate on a tactical and strategic level
• Be able to influence decision making with in-depth product knowledge – both forward looking and leveraging best practices
• Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products
• Provide estimates of the level of effort to implement a solution based on business requirements
• Lead technical design sessions, designing and documenting technical solutions that are aligned with the business objectives
• Provide guidance during evaluation of a business requirement and how it can be met with either point-and-click configuration or code and customization
• Lead the technical delivery of Salesforce implementations including:

o         Design and validation of solutions and integrations

o         Managing technical scope and BU expectations

o         Providing hands-on expert level assistance to developers for technical issues

o         Designing and managing the execution of test plans and ensuring a quality solution is delivered

o         Coach and mentor junior technical team members

o         Demonstrate technical thought leadership during projects and during project recap to other members and consultants

o         Be familiar with advanced Apex programming concepts including core design patterns, limits and bulk patterns, efficient and reliable trigger handling, asynchronous operations and effective unit testing

• Be comfortable with modern software development lifecycle best practices including iterative and incremental development, delivering working software frequently with attention to technical excellence
• May be called upon to be a credible subject matter expert in sales cycles and marketing discussions
• Contribute to knowledge growth of the Salesforce practice through documenting and sharing best practices
• Conduct code reviews for ongoing projects to ensure high code quality and design patterns are followed
• Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions

Qualifications:

• At least 10 years of experience with SalesForce.com with minimum 5 years’ experience as an architect
• Expert level understanding of the core Salesforce platform products (Sales Cloud, Service Cloud, Community Cloud, omnichannel) with functional knowledge of the entire product suite, including Marketing Cloud, Integration Cloud, and App Cloud
• At least 3 years’ hands-on experience with Salesforce.com platform including use of Apex, Visualforce, Visual Workflow, and/or Lightning components
• Experience with Lightning upgrade and implementing CPQ capabilities is a plus
• Strong knowledge and experience of Salesforce development, configuration, and administration capabilities
• Web Services development or experience with the Salesforce API (REST/SOAP/Bulk, etc.)
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
• Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor
• Excellent client-facing written, presentation and verbal communications skills
• Active Salesforce certifications or ability to achieve relevant certifications upon hire