Senior Architect - Salesforce Communities and Marketing Cloud
Fort mill, South carolina
2020-08-26 00:00:16
United states
No
No
Job details »
We continue to assist all parties with ongoing treatment with best-in-class customizable engagement solutions tailored to the patient’s level of involvement throughout their treatment journey. See https://www.lashgroup.com/our-approach/fusion for a short video about the solution you will be engaged in delivering.
What you will be doing
Senior Engineer / Application Architect leader in our Salesforce practice focused on User Experience, Design Thinking, leading requirements interpretation to solution options, creating lightweight prototypes to demonstrate solution concepts, and providing process, technology and people leadership within various team structures. This role will actively lead and in many cases create design, build solution components, unit test, guide testing strategy and play an active role in ensuring quality thought the lifecycle of processes automated with technology.
Basic Qualifications
- Minimum of 2 years of Lightning Communities implementation experience
- Minimum of 2 years of Contact Center, Customer Service and/or Field Service experience
- Minimum of 2 years of experience in Salesforce.com with a focus on Service Cloud and/or Field Service Lightning
- Minimum of 3 years of requirements gathering and design experience, including process mapping and gap analysis
- Minimum of 3 years of functional understanding of leading CRM and Customer Service technologies including Salesforce.com, Siebel, Pega, Oracle RightNow, or Microsoft Dynamics CRM
- Salesforce.com Certifications (3 or more) including Communities and Lightning
- Experience implementing Communities enterprise integration architectures
- Strong knowledge of Salesforce.com architecture components - sales, service and marketing clouds
- Ability to define and communicate the “big picture” in terms of the solution (both functional and technical components) and break it down into smaller manageable work units
- Data modeling skills, Site taxonomy skills
- Familiar with user experience best practices
- Understanding of Contact Center, Customer Service and/or Field Service processes
- Good analysis and diagnosis skills
- Proven success in contributing to a team-oriented environment
- Proven ability to work creatively and analytically in a problem-solving environment
- Excellent leadership, communication (written and oral) and interpersonal skill
- Structured communication
What your background should look like (minimum qualifications)
Bachelor’s degree in Programming/Systems or Computer Science or other related field. Or equivalent work experience. Typically requires 8 or more years of application programming and analysis experience.
Has a broad level of understanding surrounding information systems and application architecture standards. Experience in leading projects. Demonstrated ability to analyze and interpret complex problems or processes that span multiple business areas, identify and understand requirements and develop alternate solutions. Experience designing, developing and testing applications using proven or emerging technologies, in a variety of technologies and environment
- Firm understanding of Salesforce Communities.
- Previously established and supported a Customer Community.
- Fluent in Salesforce Lightning.
- Extensive experience developing Lightning Components - both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.
- Experience with declarative development in Salesforce.
- Experience customizing Standard Objects and creating Custom Objects.
- Experience customizing object page layouts and profile based layout assignment.
- Fluent in Apex. Extensive experience developing custom Apex Classes and Apex Triggers
- Fluent in Salesforce Query and Search Language (SoQL and SoSL). Must be able to speak to limitations of languages and differences between SoQL and SQL.
- Firm understanding of Salesforce Governor Limits, limit monitoring, and best-practices for limit-informed development.
- Experience developing Visualforce pages, Visualforce components and Customer Controllers.
- Understanding of UX and UI design principles. An eye for beautiful and intuitive user interfaces.
- Experience with Salesforce administration. Provisioning users, password resets, account freezing/inactivating.
- Developing Profile and Role hierarchies with Object and Field level security in mind.
- Developing Permission Sets Experience creating Custom Report Types and developing custom Reports and Dashboards.
- Software development experience in Java, Python, or MS VBA or Visual Basic .NET. Firm understanding of Object Oriented coding standards, Design Patterns, and similar best practices. Experience developing webpages and applications. Desired skills include: Java Script, JSP, CSS, HTML, and/or PHP.
- Experience developing applications that interact with Salesforce via the SOAP or REST APIs; Experience with interacting with external systems via Salesforce callouts
What AmerisourceBergen offers
We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.
- Healthcare for associates and eligible dependents, same-sex and domestic partners
- Paid time off, including vacations and holidays
- Paid volunteer time off
- Life insurance and disability protection
- Pet insurance
- Employee Stock Purchase Program
- Retirement benefits and more…
Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.
About AmerisourceBergen
AmerisourceBergen is a publicly traded Fortune 10 global healthcare solutions company and is one of the world's largest pharmaceutical services companies. Powered by our associates around the world, we provide pharmaceutical products and business solutions that improve access to care. We operate the backbone of the healthcare supply chain. We drive the future of local care delivery. We guide medical innovations to market. We create healthier futures.
Primary Location
United States-South Carolina-Fort Mill
1799 Innovation Point
Organization
IT
Job
Information Technology Jobs
Schedule
Full-time
Equal Opportunity Employer/Minority/Female/Disability/Veteran