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Senior CRM Analyst (Salesforce)  

, Connecticut

POSTING DATE
2020-08-21 00:00:23 
COUNTRY
United states 
RELOCATION PROVIDED
No  
REMOTE WORK?
No  

Job details  »

Woodbridge International is a United States-based, innovative mergers and acquisitions (M&A) advisory firm focused on middle market companies. We provide sell-side and buy-side advisory services to companies across a broad range of industries, managing deals with a transaction value of $5 million-$250 million. Woodbridge Group was founded in 1993.


Senior systems analysts are in charge of implementing and analyzing complex systems for our organization, which includes planning development, testing, and deployment processes for various departments, and they report their progress to informational systems managers.

Main responsibilities often focus on software design, programming, and application maintenance.


This is not a remote position.


 Core Responsibilities Include:  

  • Understand business Processes to identify & mitigate risk and improve processes.
  • Conduct application testing and provide database management support.
  • Create and maintain documentation as necessary for operational and security audits.
  • Analyze and route issues into the proper ticketing systems and update and close tickets in a timely manner.
  • Devise or modify procedures to solve problems
  • Perform CRM Admin duties and coordinate with a Cape Town CRM team
  • Assisting with the marketing launch of Woodbridge Clients
  • Database management
  • Assisting with systems analysis and design
  • Report on company KPIs
  • Create workflows
  • Problem-solving IT issues
  • Overseeing cloud file server and VOIP phone system


Requirements:

  • 5+ years of IT or CRM Experience
  • A Bachelor’s Degree - preferably in IT, MIS or Marketing
  • Excels at system analysis and problem-solving
  • Dedicated, detail-oriented, fast-paced, analytical, team player who enjoys a dynamic work environment
  • Good communicator


Must have experience in:

  • Big Data systems: Email Automation Systems, CRM Systems (Salesforce)
  • SaaS knowledge, MS Office

Apply now  »

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