Overview of the Company:
We’re seeking a Sr. Salesforce Administrator to be an integral member of the team. The ideal candidate must be a self-starter that can perform well independently, interact with clients professionally, and collaborate with diverse internal and external teams. We’re looking to hire someone that can wear many hats on different projects and are responsible for requirements gathering, Salesforce configuration, testing, training, and post-deployment support.
Duties/Responsibilities:
- Serves as the primary system administrator for the Salesforce.com environment Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
- Complete regular internal system audits and prepares for upgrades Manage Salesforce.com data feeds and other integrations Coordinate the evaluation, scope, and completion of new development requests.
- Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities
- Assist in training of new users, and grow the Salesforce.com skill set across the organization Effectively act as the liaison between our users, vendors and the application development teams Work independently with members of the user community to define and document development requirements
- Excellent project management skills and a positive attitude Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards Creative and analytical thinker with strong problem-solving skills Must demonstrate exceptional verbal and written communication skills
- Demonstrated experience and understanding of Salesforce Sandbox management and best practices
- Demonstrated experience working with Continuous Integration/Continuous Delivery (CI/CD) environments and tools.
- Must demonstrate the ability to communicate effectively at all levels of the organization
- Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
- Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes
- Minimum two years of experience as a Salesforce.com administrator Saleforce.com
- Admin (ADM201) certified Sales Cloud, Service Cloud Proven ability to design and implement new processes and facilitate user adoption
- Strong understanding of Salesforce development lifecycle and deployment methods
- Hands-on experience working with CI-CD tools such as Salesforce DX, GitHub, Jenkins etc.
- Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
- Strong understanding of Salesforce.com best practices and functionality Strong data management abilities
- A demonstrated ability to understand and articulate complex requirements
- Experience with nonprofit customers is preferred Previous experience working in a SCRUM or agile environment preferred Experience deploying Managed and Unmanaged AppExchange packages is preferred
- Salesforce Administrator Certification
- Sales Cloud, Service Cloud
- Development Lifecycle AND Deployment Designer
- Green Card Holder
- H1B Visa
- 3 weeks paid vacation (Year)
- Paid sick leave (40hrs)
- 401K
- Paid Holidays
- Flexible remote hours
- Competitive pay
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