As a Senior Salesforce Administrator on the Revenue Operations team, you'll work cross-functionally across the organization to help manage Health Recovery Solutions Salesforce instance. The candidate will have a record of success in improving processes and adoption using the Salesforce platform. The Senior Salesforce Administrator will be responsible for executing on the day-to-day configuration, support, maintenance, and improvement of our CRM platform.

This is a full-time position based in Hoboken, NJ.

What you’ll be doing

• Report to the Director of Revenue Operations and support the organization in day-to-day management of Salesforce, including user setup, troubleshooting, support, integrations and system customization.
• Work closely with stakeholders to ensure accurate transfer of information to third-party tools.
• Identify and implement operational improvements, enhancements, and customizations.
• Set up and monitor processes that maintain accurate data at a high quality and integrity level.
• Work with managers and users to create operational metrics and reporting for specific groups within the company. Understand needs, create reporting, and follow up regularly to ensure use of reporting.

What we’re looking for

• BA/BS degree
• At least 3 years’ experience as a Salesforce administrator, Salesforce.com Certification required
• Advanced Salesforce.com Certification a plus
• Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, process builder, validation rules and reports/dashboards
• Experience with using and implementing tools and technologies to support the company’s revenue operations highly preferred (such as HubSpot, SalesLoft, NetSuite and ZenDesk)
• Excellent problem-solving skills
• Teamwork oriented and highly collaborative

Bonus points

• You are passionate about healthcare and the value it can bring in assisting providers and patients to create better outcomes
• You thrive in fast-paced, entrepreneurial environments with the ability to work effectively across functions and with a leadership team
• You have strong interpersonal, oral and written communication skills
• You are disciplined and able to manage multiple responsibilities simultaneously
• You work effectively with minimal supervision and can be relied upon to deliver on commitments effectively
• You are proactive, stay on top of your priorities, and you are a “roll up your sleeves” kind of person
• You are highly accountable, and you inspire this through your ability to accept responsibility and not place blame.

What we offer

• Competitive salary commensurate with experience
• Flexible hours and work environment
• Paid vacation
• Medical, dental, vision, disability and life insurance packages to fit your needs
• Flexible spending account for medical, commuter benefits
• 401(k) savings plan
• Unlimited snacks, coffee, and drinks
• Employee events and catered team lunches
• The opportunity to work with some of the smartest, most driven people in the industry and have fun while doing it!

Creating a new standard of care requires passion, drive, and the desire to make health care accessible, efficient, and effective. HRS is an Equal Opportunity Employer and we are proud to celebrate and foster diversity within our workplace. We do not discriminate based upon race, religion, color, national origin, gender, marital status, sexual orientation, gender identity, age, veteran status, physical or mental disability, or any other applicable legally protected characteristics.

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