2020-09-21 11:00:26
United states
No
No
Job details »
Description
Looking for a business-oriented SFDC Product Owner. Self-starter who thrives in a fun but results-oriented work environment. Applicant should be passionate about delivering measureable results and enjoy working on a wide variety of projects. The role supports the development, implementation, deployment and adoption of SFDC products (Sales, Service, Community, Health, Einstein Analytics, Marketing clouds) and other business tools (SAP, Tableau, Informatica, etc).
Requirements
- Must be technical.
- Must have 5+yr Exp as Salesforce Admin.
- Must have Salesforce.com (SFDC) experience: configurations, detailed understanding of the Salesforce Classic/Lightning; Sandbox/Enterprise development environments; AppExchange; Sales, Service, Community, Marketing, Health clouds
- Minimum of 2 years of experience working with JIRA, ERP, CRM, BI solutions
- Experience with business process improvement and working with others to implement change
- Outgoing, willingness to interact with business, technical, and user-base stakeholders frequently
- Ability to take initiative in a constantly-changing work environment and adopt a do-what-it-takes mindset
- Exceptional analytical, problem solving, and critical thinking skills
- Proven ability to transition between detailed data and high-level insights
- Strong communication and collaboration skills
- Capable of exercising sound judgment and able to demonstrate self-confidence
- Highly developed organizational, planning, and multitasking skills
- Ability to create and articulate a vision for SFDC platform
- Willing to work in a cross-functional, diverse, team-oriented environment
- Ability to drive consensus
- Skilled at developing and presenting executive-level communications and data visualizations
- Willing to travel between BSC sites, Program events, etc.
Responsibilities
- Understand voice of business/customer/user and commercial business processes
- Partner with Architects, Developers and Consultants to design, develop and deploy the most appropriate technical strategy and solutions
- Gather and document customer technical requirements, translating them into features
- Establish business value and assess priority for requirements
- Evaluate features and solutions tactically and strategically, design solutions with entire ecosystem in mind
- Support business process flow analysis and design
- Write, groom and manage User Stories
- Create and document Acceptance Criteria and Test Scripts
- Prepare and submit Risk Assessment analysis
- Support Scrums, Poker Play, Sprint Planning
- Perform informal and formal user acceptance testing
- Support product deployment process
- Participate in development and execution of training, change management and communication programs
- Provide Tier 1 user-support and manage unresolved issues
- Configure and maintain deployed products via declarative tools; workflows, process builders, reports, dashboards, etc
- Support data, analytics and reporting requests
- Stay current on new features, functionality, and application capabilities of Salesforce.com to address business requirements
- Collaborate with the various business units (Sales, Marketing, Ops, Business Development, etc) to scope out future business use-cases
- Provide guidance and outline vision for future system functionality
- Collaborate with BPMO and COE groups to find synergies, and opportunities to leverage and share products
- Support and monitor projects with division-wide impact and ensure systems align with long-term business objectives
- Participate in the selection and assessment of new software solutions
We Offer
Exciting Projects:Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.
Collaborative Environment: You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules and opportunities to work from home.
Professional Development:We provide continuing education classes, professional certification and training (technical, soft skills, language, and communication skills) to help you realize your professional goals. Being part of a global organization, there are additional learning opportunities through international knowledge exchanges.
Excellent Benefits:We provide our employees with competitive salaries, health and life insurance, short-term and long-term disability insurance, a matched contribution 401K plan, flexible spending accounts, and PTO and holidays
About GlobalLogic
GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next-generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries.
Headquartered in Silicon Valley, GlobalLogic employs over 11,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred employer by both global HR consultative firms and local job boards. By creating a work environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our employees to achieve both their professional and personal goals.
At GlobalLogic, we make amazing products — and careers.
