Job Description

Are you a customer obsessed professional looking for an opportunity to work across sales and Service organizations to translate the vision of our business partners into solutions on the Salesforce CRM platform? Are you ready to make the leap to working in a new way that help teams develop phenomenal customer and associate experiences? If yes, join the Client/Advisor Collaboration squad which is a critical part of the Scale and Channel Optimization Team within the Wealth Management Experience Tribe and is part of the Wealth Management and Digital Advice domain in Personal Investing!

The Expertise You Have

• Bachelor’s in computer science or related major with 6+ years of CRM development experience or Master’s with 4+ years
• Certified Salesforce Administrator and/or Certified Salesforce Developer
• Certified Salesforce Community Cloud Consultant would be preferred
  
  
  

The Skills You Bring

• Knowledgeable in standard functions/ modules of Salesforce.com: Sales Cloud, Service Cloud, and Community Cloud
• Proven experience with Force.com development platform
• Experience crafting Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Web Component features.
• Experience with Salesforce APIs, Apex Triggers, Classes, Callouts, SOQL, Workflow Rules, Approvals, Visual Flow, Process Builder and Platform events.
• Good understanding of Salesforce design principles, technically scalable data modeling, Governor limits, Force.com development standard methodologies.
• Demonstrated experience of full Software Development Life Cycle, DevOps, and Continuous Integration/Continuous Development.
• Experience of Salesforce.com administration and end user security requirements
• Experience with large scale system implementation, integration, interfaces, and data conversion
• Experience in using efficient methodologies (e.g. Agile) and driving development platforms
• Experience in bridging the needs and pace across business and IT teams
• Excellent facilitation, influencing and negotiation skills
  
  
  

The Value You Deliver

• Participate in client discussions during requirements gathering to provide suggestions on using tools and techniques to arrive at feasible and scalable solution.
• Seeing sophisticated challenges from multiple perspectives and leaning in to tackle independently or with colleagues.
• Own the outcome by taking personal accountability for delivering strong results.
• Passion and intellectually curiosity to learn new technologies and business areas.
• Crafting intuitive solutions to real world business problems.
• Superb interpersonal skills, both through written and verbal channels.
  
  
  

Certifications

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.

Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at [email protected] or 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.