Senior Salesforce Marketing Cloud Administrator

Overview:

We currently have an opportunity for a Senior Salesforce Marketing Cloud Administrator.

Qualifications:

• Experience with Salesforce Marketing Cloud (ExactTarget) and hands on knowledge of Studios and Builders is a must.

• Experience with Salesforce.com Administration and configuration is a must.

• Salesforce Certified Marketing Cloud Consultant Credential preferred.

• Experience with basic HTML (For example, creating tables, links, and bolding).

• Demonstrated writing/communication, interpersonal and client relationship skills.

• Proven record for problem resolution and successful completion of complex projects.

• Ability to work independently and adeptly multi-task and prioritize a high volume of projects and tasks at one time.

• Ability to work with diverse departments across an organization.

• Excellent logical reasoning and analytical skills to effectively assess and communicate metrics.

• Passionate about the digital landscape with desire for continuous learning and advancement.

• Support day to day application incident and Support requests.

Education:

• Four year college degree or equivalent course work.

Responsibilities:

• Utilize Salesforce Marketing Cloud (ExactTarget), to create and maintain Lists, Data Extensions and update subscriber lists and create segmentation groups and track emails and develop relevant reports and dashboards.

• Utilize Salesforce Marketing Cloud to create journeys using Journey Builder and sync data from Salesforce CRM to Marketing Cloud and back.

• Use SF Connector for passing data to and from multiple SFDC instances.

• Make data-driven decisions to optimize customer solutions.

• Provide support to corporate marketing team on Marketing Cloud.

• Coordinate with internal teams to resolve complex issues.

• Complete rigorous QA checks on every change made within the Marketing Cloud Org.

• Collaborate and train other team members.

• Develop and document efficiencies in current and future processes.

• Knowledge of Agile methodology and sprint based project delivery.

Please forward your resume in word format to [email protected]

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