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Job Category Mulesoft - Customer Success Group

Job Details

MuleSoft’s Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Senior Consultant on our Services team, you will work hands on with our customers and partners to solve mission-critical business challenges using MuleSoft’s Anypoint Platform. You will provide onsite technical guidance on MuleSoft implementation projects, evaluate the customer’s technical and functional requirements, and develop cost-effective solutions to provide customers with demonstrable returns.

As a subject-matter expert in the field, you will develop solutions to help customers realize their business goals and advise them on best practices for on-premise, cloud, and hybrid integration, and API management.

What you’ll achieve:

3 months:

• Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement
• Begin participation in field activities with clients by shadowing seasoned architects/senior consultants and practicing enablement gained from training
• Begin to execute Mulesoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches
• Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and contribute subject-matter expertise and project deliverables to architects to review for incorporation into internal knowledge exchanges
• Begin mentorship and guidance of junior services team members in our services organization

12 months:

• Continue to provide delivery of projects and provide hands-on delivery guidance to influence standards for development, governance, and operational lifecycle
• Internalize frameworks, project deliverables, best practices/policies and implementations and vet with Senior Architects to contribute to internal collaboration networks and IP sharing
• Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs
• Contribute to technical brown bag sessions and publish reusable content to the field
• Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design

What you’ll need to be successful:

• Three to six years minimum hands-on development experience implementing integration solutions
• Hands-on integration development experience with at least one of the following:
• MuleSoft or other solutions (e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, Apigee)
• API Management solutions (Apigee, Mashery, etc)
• one or more on-premise/SaaS packaged COTS (Commercial Off-the-Shelf) solutions for ERP, CRM, e-Commerce, or mobile (e.g. Salesforce.com, NetSuite, Oracle, Siebel, SAP, WorkDay, etc.)
• Demonstrated experience implementing multiple technical integration project SDLCs (Software Development Life Cycle) end-to-end
• Demonstrated ability to effectively implement solutions within a diverse technical team of client, SIs, contractors, and internal teams
• Contribute integration artifacts to internal initiatives to enrich services organization practices
• Working knowledge of on-premise infrastructure and cloud-based deployments and configurations along with monitoring and management
• Experience developing, profiling, and troubleshooting Java application code and automated testing tools
• Experience in completing technical design documentation and technical reference materials for client/internal consumption
• Ability to travel up to 75% of the time (varies depending on customer needs, focused within Region)

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