POSTING DATE
2020-08-20 00:00:30
2020-08-20 00:00:30
COUNTRY
United states
United states
RELOCATION PROVIDED
No
No
REMOTE WORK?
No
No
Job details »
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer Success Group
Job Details
We are looking to expand our Customer Success team by hiring talented and enthusiastic Industry Solution Architect.
Salesforce Industries goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Industry Solution Architects play a key role in determining the optimal use of the product in the customer environment.
We are looking for industry experts who are passionate about digital transformation of insurance and customer experience. Your responsibility is to understand the customer’s business requirements, design and configure desired solution.
Specific Responsibilities Include
This is a focused team of insurance experts whose mission is to work with our largest and most important customers and implementation partners to deliver solutions that delight the customers.
A collaborative and empathetic relationship with the business stakeholders will be central to your role. Your commitment to their success should never be in doubt.
And you’ll be a key channel back to the Salesforce Industries product management team as they look to drive innovation and improvements into future releases of the products.
If you enjoy working with customers to help them succeed and thrive on working with leading edge technologies, this is the role for you.
Experience
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Job Category
Customer Success Group
Job Details
We are looking to expand our Customer Success team by hiring talented and enthusiastic Industry Solution Architect.
Salesforce Industries goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Industry Solution Architects play a key role in determining the optimal use of the product in the customer environment.
We are looking for industry experts who are passionate about digital transformation of insurance and customer experience. Your responsibility is to understand the customer’s business requirements, design and configure desired solution.
Specific Responsibilities Include
This is a focused team of insurance experts whose mission is to work with our largest and most important customers and implementation partners to deliver solutions that delight the customers.
- Effective in working with customers, including business executives, business analysts, and IT development staff
- Effective in understanding business needs and distilling the information into business and technical requirements
- Comfortable working with complex business requirements and translating into design of solution, including insurance product configuration, rate models, user stories, business rules, etc.
- Configure Salesforce Industries Insurance to meet the requirements using Salesforce and Salesforce Industries environment
A collaborative and empathetic relationship with the business stakeholders will be central to your role. Your commitment to their success should never be in doubt.
And you’ll be a key channel back to the Salesforce Industries product management team as they look to drive innovation and improvements into future releases of the products.
If you enjoy working with customers to help them succeed and thrive on working with leading edge technologies, this is the role for you.
Experience
- You will have 5+ years of experience of working on deployment teams, ideally using Agile development techniques
- You will have in depth understand of key insurance principles, including rate models, underwriting, claims processing, etc.
- You will have a proven track record of successful delivery of customer projects, preferably enterprise CRM implementations for insurance clients
- You will have direct experience in working with Salesforce at an admin level.
- You’ll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground
- You’ll have excellent communication skills to communicate with customers, partners, and internal team members.
- You’ll have the vision to help us take our company to the next level
- In-depth knowledge of key processes in industry-specific Insurance solutions (e.g. rate, quote, underwrite, policy management)
- Process modeling tools and best practices
- Project management tools and best practices
- Data modeling
- Systems analysis and design
- Bachelor's or Master's degree in Computer Science, Software Engineering, Business or a related field
- Salesforce Sales/Service Cloud Consultant
- Salesforce Administrator
- Salesforce Developer a plus
- Certified Scrum Master / Certified Product Owner
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Sponsored
Konfeeg is another no-code app builder where you can design and create a full-service business application in days without any code.
Sponsored
Looking for CPQ implementation? Look no further. Cloudely now offers Salesforce CPQ solution that can be implemented in less than 8* weeks.