The Sr. IT Analyst - Salesforce works as part of the Candidate Attorneys team to build & support technical solutions for those who wish to become licensed attorneys in the State of California. Depending on the nature of the project, this role will be required to configure the solution within the Salesforce platform and/or perform custom development, and may be called on to assist with activities like scoping and documentation.

We are looking for a self-driven individual with a “get it done” mentality that has a passion for helping organizations such as the State Bar to solve complex business and technology problems. The individual in this role will be able to understand and translate technical requirements into working solutions primarily within the Salesforce platform. These solutions will leverage out of the box functionality native to Salesforce where possible and extend the platform using custom Apex, VisualForce as well as implementing interfaces between Salesforce and other State Bar and external systems.

The successful candidate will have relevant work experience and be adept at developing working and thoroughly tested solutions while managing their time in a collaborative team setting.

Responsibilities:

•        Act as the Team Coordinator for the IT’s Candidate Attorneys team

•        Translate business requirements into well-developed solutions that best leverage the Salesforce platform

•        Collaborate with the team’s Business Analyst in the development, refinement, and enhancement of the team’s backlog of activities

•        Participate in technical design sessions; develop detailed technical solution documentation that is aligned with client business objectives

•        Lead the team in the development of estimates and breakdown of activities into manageable tasks

•        Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation

•        Develop custom solutions and interfaces leveraging the Salesforce platform

•        Develop and execute test plans to ensure a quality solution is delivered

•        Participate in code reviews to ensure that code quality is at the highest level possible and appropriate design patterns are being used

•        Lead the team in Scrum ceremonies (e.g., dalily standups, sprint reviews) as necessary

•        Collaborate with other IT Team Coordinators as needed when technical solutions require cross-team collaboration

•        Actively participate in the development and improvement of IT’s processes and practices

Qualifications:

•        Bachelor’s degree in a technical discipline or equivalent

•        Proven ability to develop and optimize integrated business processes across disparate systems

•        5+ years of CRM industry experience

•        Minimum 6+ years of Salesforce platform experience

•        Hands on experience with Lightning components

•        Deep understanding of the Salesforce product suite including Salesforce 1, Sales Cloud, Service Cloud, Marketing Cloud, Platform and the App Exchange

•        Configuration experience using the Salesforce point-and-click developer interface

•        Extensive development experience using VisualForce, Apex controllers, Triggers, Batch Apex, and other programmatic solutions on the Salesforce platform

•        Proficiency with the Salesforce data loader for import, update, and export activities in Salesforce

•        Background in development of enterprise systems as part of a complete software product life-cycle

•        Experience with agile software delivery methodologies such as Scrum

•        Excellent client-facing written and oral communications skills

Preferred Skills:

•        Hands-on experience with Lightning components

•        Active Salesforce certifications (Developer, Advanced Developer, Admin, Architect)

•        Previous custom development experience in implementing other technologies stacks such as .NET, SQL, SSRS, SSIS, C#, WebServices, WebAPI, MVC is a big plus.

•        Web services development experience

•        Knowledge of integration architecture as well as third-party integration tools and ETL (Such as Informatica, Jitterbit etc.) with Salesforce

•        Custom UI/UX development