About Dexcom:

Dexcom, Inc. empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. Headquartered in San Diego, California, Dexcom has emerged as a leader of diabetes care technology. By listening to the needs of users, caregivers, and providers, Dexcom simplifies and improves diabetes management around the world.

Summary:
The Senior Staff Salesforce Engineer is responsible for designing, implementing, testing, and deploying solutions on the Salesforce platform often using configuration, Apex and Visualforce and other technologies (i.e. data integration). The Candidate must be able to partner and communicate well with IT colleagues and business stakeholders. Has an ability to understand user requirements and translate them into a technical reality that is extendable and maintainable. To succeed in this role, you must be able to work directly with the platform, diagnose and resolve technical issues, and drive the implementation of business processes and applications. Candidate must be reliable, motivated, a self–starter, detail oriented, have excellent problem-solving skills, and take ownership of work. Must thrive on working with complex business problems and creating architecturally sound solutions that address business needs and organizational roadmaps.

Essential Duties and Responsibilities:

• Drive architecture and design technology solutions for solving business problems, while authoring technical specifications and detailed design documents for Salesforce projects.
• Ensure development projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues.
• Establish standards for security and high reliability and availability of solutions, and implement required processes and procedures.
• Maintain high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems.
• Communicate effectively with senior management of Dexcom business stakeholders, listening and understanding the business, applying experience and business insight to guide strategy and solutions, and becoming a trusted advisor to senior managers.
• Key player in incorporating industry best practices, establishing standards, key measures and metrics.
• Communicate clearly and professionally with customers, vendors, users, peers, and all levels of management.
• Work with Cross Functional Teams for integrating data across several systems.
• Maintain existing applications with an eye on continuous automation and improvement
• Design, develop, test, document, and business solutions on the Veeva/Force.com platform
• Communicate with IT colleagues and business stakeholders regarding status, technical issues and business solutions

Required Qualifications:

• Typically requires a bachelor’s degree in a technical discipline, and a minimum of 13+ years of related experience or a master’s degree and 8+ years equivalent industry related experience or a PhD and 5+ years of experience

Preferred Qualifications:

• 3+ Years of experience in Senior Salesforce Engineer role
• 6+ years of experience in designing solutions using Salesforce.com and Force.com platform
• Pharmaceutical or Medical Device Industry experience
• Experience following Agile Methodology
• Experience with Veeva or IQVIA OCE
• Experience developing and delivering solutions for Sales (Inside/Field Sales), Marketing, and Customer Service business areas.
• Have a good understanding of Enterprise application integration standards and principles.
• Demonstrate technical development skills such as ability to scope the technical portion of a project, estimate resource requirements and develop solutions using Salesforce configuration and development tools.
• Experience developing and delivering solutions for Sales (Inside/Field Sales), Marketing, and Customer Service business areas
• In-depth understanding and hands on experience using Salesforce programming including APEX, VisualForce pages, Lightning Components
• Strong knowledge of Apex (Classes, Triggers, Batch processing, Web services and APIs, Test coverage classes, Deployment strategies)
• In-depth understanding of the SFDC capabilities and constraints of SFDC CRM application Data model, Data Architecture, and Data Management
• Good experience in implementing and supporting large scale complex solutions and integrations of Salesforce with other platforms and technologies
• Good knowledge of application integration technologies
• Strong experience with SFDC enterprise and partner WSDL for integrations with vendor packages and in-house systems
• Expert understanding of business processes and ability to apply educational and practical experience to simplify business processes, standardize business processes and provide simplified and standardized solutions to achieve the business objectives
• Ability to provide innovative solutions to current and anticipated business challenges in the integration space
• Some project management experience

Functional Description: Technical Individual Contributor

Supports and maintains software-as-a-service (SaaS) and enterprisewide applications associated with the collection, retrieval, accessibility and usage of data for internal department planning and activities. Performs basic configuration, setup, and updating of application, including table definitions and access control. Enters and ensures validity of data entered into established tables, fields and system databases. Builds and produces reports using query and flexible reporting tools to meet the requirements of business management and staff. Sets up user accesses and trains users on application. Recommends changes in applications development, maintenance and system standards.

Functional/Business Knowledge:

• Possesses expert knowledge of leading technical areas.
• May be externally recognized as an expert in technical field.

Scope:

• High level of understanding of solving unique problems where analysis requires an in-depth evaluation and may impact future concepts or technologies.

Judgement:

• Exercises independent judgment in developing methods, techniques and evaluation criteria for obtaining results.
• Demonstrates ability to discover and identify processes, novel science and technology which lead to increased productivity and results.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Talent Acquisition at [email protected].

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.