Dear Candidates,

Title: Sr. Salesforce Admin
Location: Rockville, MD 
Duration: 6 Months to Long term contract

Overview:

The Salesforce Administrator will lead the ongoing administration of our Salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify develop and deploy new business processes including: Fundraising, Marketing, Outreach and our core program business processes. This role is part technical project management, part administrator and part Salesforce analyst. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.

Key Duties & Responsibilities:
• Serve as primary system administrator for the Salesforce.com environment.
• Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks.
• Complete regular internal system audits and prepare for upgrades.
• Manage Salesforce.com data feeds and other integrations.
• Coordinate the evaluation, scope and completion of new development requests.
• Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities.
• Assist in training of new users, and grow the Salesforce.com skill set across the organization.
• Effectively act as the liaison between our users, vendors and the application development teams.
• Work independently with members of the user community to define and document development requirements.

Skills Required:
• Excellent project management skills and a positive attitude.
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Creative and analytical thinker with strong problem-solving skills
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

Position Requirements:
• Must have at least 8 years’ experience working in a technical environment.
• Must have 5 years’ working experience in a Salesforce Administrator Role.
• Must have excellent Verbal and Written English skills
• Salesforce Administrator Certification(s) preferred.
• Bachelor’s degree in a Technology or Business-related field.
o Must be a ====.
o Must have or obtain a favorably adjudicated background investigation, and granted the ability to obtain a DoD issued Common Access Card (CAC).
o Must be able to obtain an IA Baseline Certification within six (6) months of start date (this could be a CISSP, or Security+ Certification).
o Current work from home or remote contractor location - Could be subject to change.

Best Regards,

Alexander

Senior US IT Recruiter

Krea Technology Inc.

408.709.2657 (D)

www.krea-tech.com