We are seeking LOCAL candidates only. C2C is not available.

Application Services Sr. Systems Analyst | Sr. Salesforce Administrator

Summary: Serve as primary system administrator for a Salesforce.com environment with 6000+ users in Field Sales, Phone Sales, Customer Care, Marketing and Finance.

Duties and Responsibilities:
- Serve as primary system administrator for a Salesforce.com environment with 6000+ users in Field Sales, Phone Sales, Customer Care, Marketing and Finance.
- Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and
other routine tasks.
- Complete regular internal system audits and prepare for upgrades
- Manage Salesforce.com data feeds and other integrations
- Participate in support and triage of Production issues.
- Engage with Business Stakeholders at all levels to understand requirements and document functional requirements and specs, including solution of changes that require Administrative activities.
- Participate in the evaluation, scope and completion of new development requests.
- Work with management team to establish suitable processes to support administrative, development, and change management activities
- Assist in training of new users, and grow the Salesforce.com skill set across the organization
- Effectively act as the liaison between users, vendors and the application development teams
- Work independently with members of the user community to define and document development requirements
- Support and enhance automated systems by applying system solutions to business issues.
- Configure, analyze, and maintain systems and applications to support business processes and functions.
- Work with cross-functional teams to identify technology modifications that will impact business processes.
- As required, perform configuration, change management, and testing activities.
- Prepare detailed flow charts, diagrams and other architectural documentation outlining system capabilities and processes.

- Performs other duties as assigned.

Qualifications

Requirements:
Education: Four(4)year degree or equivalent experience
Experience: 4 - 6 yrs

Skills:
· Salesforce Admin Certification Preferred
· Experience with Sales Cloud mandatory
· Experience with Service Cloud preferred
· Experience with Salesforce Administration of Users, Profiles, Layouts, Workflows, Integrations, Data Loader, and
other Salesforce functionality.
· Understanding of Waterfall and Agile SDLC
· Excellent project management skills and a positive attitude

ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive
workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve
our customers and help save lives. We can achieve this goal when we have the best talent working in an environment
where employees feel included and recognized. Visit us online at jobs.adt.com to learn more.

Job Type: Full-time

Pay: $85,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) Matching
• Dental Insurance
• Disability Insurance
• Employee Discount
• Flexible Schedule
• Health Insurance
• Life Insurance
• Paid Time Off
• Referral Program
• Retirement Plan
• Tuition Reimbursement
• Vision Insurance

Schedule:

• Monday to Friday
• On Call

Experience:

• Sales Cloud: 4 years (Required)
• Salesforce: 5 years (Required)

Location:

• Boca Raton, FL 33431 (Required)

Work authorization:

• United States (Required)

Work Location:

• One location

Work Remotely:

• Temporarily due to COVID-19