The Salesforce Administration role will drive business capabilities utilizing Salesforce capabilities into our Customer Service and Sales processes. The admin will work with various internal groups to extend salesforce user experience, and work with developers to understand and build new features to be deployed meeting or exceeding the needs of the customer.

Organizational Relationship:
Reports to: Director, IT Business Applications

Responsibilities:

• Serves as primary system administrator for the Salesforce environment with over 150 users
• Coordinate the evaluation, scope, and completion of new development requests
• Proactively identify opportunities to recommend solutions to business needs
• Continuous research into new system features and functionality
• Partner with developers and stakeholders to ensure business requirements are fully implemented
• Thoroughly test complete, and ensure system quality maintained
• Effectively manage project timelines, communication, and risks
• Adherence to IT change management practices
• Produce high quality documentation
• Maintain security and integration of application software
• Conducts training and support on Salesforce functionality when required
• Works off-hours on troubleshooting and system upgrades when required
• Handles basic administrative functions including user account maintenance, workflows and reports
• Ensures Salesforce production and Sandbox environments are properly updated and maintained

Characteristics & Attributes:

• Passion for delivering effective solutions for high visibility business challenges
• Clear and balanced communication to diverse audiences; stakeholders, customers, developers, and leaders
• Solid problem solving skills; evidence based analysis and conclusions
• Positive attitude during rapid change or setbacks
• Team based professional engagement
• Ability to handle multiple projects/tasks in a fast paced environment
• Ability to work with minimum supervision in carrying out job functions and meeting deadlines
• Effective written and interpersonal communication skills
• Attention to detail

Experience & Education:

• 4+ Years Salesforce Administrator experience
• Strong Experience and understanding of Salesforce data model
• Experience with UI and process development with lightning experience toolset
• Experience with Visualforce
• Experience with Community Pages
• Salesforce automation experience
• Salesforce deployment from sandbox to production deployments.
• Salesforce reporting experience
• Experience with APEX code or strong understanding of another programming language helpful
• Experience with Salesforce integrations using APIs, JSON, etc. desirable
• Development experience is preferred
• SQL/SOQL experience very helpful
• BS Degree

IND4

MasterBrand Cabinets, Inc. offers a wide spectrum of cabinetry products designed to satisfy every budget and lifestyle. With a large North America footprint and diverse team of nearly 13,000 employees, we help people fulfill their dreams of a comfortable, inviting home through innovations in fashion and functionality that bring family and friends together. We invite you to visit www.masterbrand.com to learn more about how we build employee opportunity, purpose, and reward into everything we do.

MasterBrand Cabinets, Inc. is an equal opportunity employer. MasterBrand Cabinets, Inc evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

MasterBrand Cabinets, Inc. is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to [email protected] and let us know the nature of your request along with your contact information.