Project Specifications:

Role: for Sr. Sales force Systems Business Analyst

Location: Buffalo Grove, IL

Project Description:

Required Experience/Skills:

• 5 + years w/ Salesforce experience required: all configuration basics: roles/profiles/fields/pagelayouts, validation, workflow, workbench, process builder, process flow, reports, dashboards, ERPintegration concepts/specs (certification desirable but not required)
• 5+ years relevant experience working in some capacity supporting sales, marketing or service
• 3+ System/Business Analyst experience required
• Project Management - take a leadership role in enhancements and deployment to countries acrossEurope and Asia Pacific.
• Define plan, process, test, and implementation schedules
• Understand SAP or other ERP systems - query / data mining / database management experiencerequired
• Understanding of full development cycle, building specification, testing results, audit and improving
• Good documentation skills / detail orientated
• Multi-tasker/Teammate
• High degree of proficiency with Microsoft Office (Word, PowerPoint, Excel)
• Problem solving problems skills for the following: SFDC CRM and Services:
• Technical skills: apex, writing and supporting triggers, sql basics, informatica is a pluslSalesforce Service Cloud and Field Service Lightning is a plus